Ratings based on 781 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 17, 2024 on Expedia
very comfortable, quiet, safe place to relax with a wonderful beach
Comment from Hotel Management
Jan. 24, 2024 by W Marriott Phuket Resort & Spa., Hotel Management
We would like to take this opportunity and thank you for choosing JW Marriott Phuket Resort & Spa for your stay.We are pleased to know that you enjoyed your stay at our resort, and we thank you for your positive review. We will be glad to see you again and give you a warm welcome during your next visit to JW Marriott Phuket Resort & Spa.
by A traveller
Average
Posted Jan. 11, 2024 on HotelsOverall would not go again
Difficult to get space near the pool without waking up super-early or breakfast in the main restaurant
Good service though from Sunil and Atul in the kitchen taking bespoke orders !
Comment from Hotel Management
Jan. 24, 2024 by JW Marriott Phuket Resort and Spa, Hotel Management
Thank you very much for your review of JW Marriott Phuket Resort and Spa. We truly appreciate your kind comment, but regret to hear that we have failed to meet your expectations. We do apologize if this has inconvenienced you during your recent stay. We will certainly share your feedback to the team in order to improve our service. We thank you once again for your feedback and look forward to welcoming you back to JW Marriott Phuket Resort and Spa again soon.
by A traveller
Top notch resort
Posted Jan. 8, 2024 on HotelsThis is an older but very well maintained hotel, great food options, three beautiful pools and the beach is fantastic with soft golden sand and a mild surf. The people are super friendly and made our stay very comfortable.
Comment from Hotel Management
Jan. 24, 2024 by JW Marriott Phuket Resort & Spa., Hotel Management
Thank you for your great rating! It was a pleasure having you and we are extremely delighted to know you had a great time and has been able to take advantage a variety of our restaurants, pools, beautiful beach and our services.We will be glad to see you again and give you a warm welcome during your next visit to JW Marriott Phuket Resort & Spa.
by A traveller
Posted Dec. 15, 2023 on Hotels
Comment from Hotel Management
Jan. 24, 2024 by JW Marriott Phuket Resort & Spa , Hotel Management
Thank you for your kind review. We look forward to welcoming you back to JW Marriott Phuket Resort & Spa again soon!
by A traveller
Posted Dec. 14, 2023 on Expedia
Wonderful place
Comment from Hotel Management
Jan. 24, 2024 by JW Marriott Phuket Resort & Spa , Hotel Management
Thank you for your kind review. We look forward to welcoming you back to JW Marriott Phuket Resort & Spa again soon!
by A traveller
Posted Dec. 14, 2023 on Expedia
Like everything of the hotel
Comment from Hotel Management
Jan. 24, 2024 by JW Marriott Phuket Resort & Spa, Hotel Management
Thank you for your kind review. We look forward to welcoming you back to JW Marriott Phuket Resort & Spa again soon!
by A traveller
Posted Dec. 10, 2023 on Expedia
Wonderful service and staff attitude made it a great stay.
Comment from Hotel Management
Jan. 24, 2024 by JW Marriott Phuket Resort & Spa, Hotel Management
Thank you for your kind review. We look forward to welcoming you back to JW Marriott Phuket Resort & Spa again soon!
by A traveller
Posted Nov. 27, 2023 on Expedia
Very beautiful property
Had a tennis court which was a plus
The beach was wonderful and not busy at all
Several good restaurants on site but also a short walk away off site
Close to airport about 25 min drive
Comment from Hotel Management
Dec. 1, 2023 by W Marriott Phuket Resort & Spa , Hotel Management
Thank you for your great rating! We are extremely delighted to know you had a great time and has been able to take advantage of our resort’s location on a beautiful beach and close to Phuket International Airport as well as a great options of our restaurants.We look forward to welcoming you back to JW Marriott Phuket Resort & Spa again soon!
by A traveller
A Wonderful Stay
Posted Nov. 23, 2023 on HotelsThis property has a beach front location making it easy access to the water. The grounds are beautifully landscaped and well maintained. The pool is expansive and had plenty of room for our group of eight. We dined one evening at Ginja and had a delicious meal. Service staff at the restaurant were gracious and friendly. The buffet breakfast was one of the best we had on our 10 day trip. Do not miss the French Toast! The front desk staff were very helpful in securing a taxi to the supermarket for us. All in all, it was a wonderful stay!
Comment from Hotel Management
Dec. 1, 2023 by JW Marriott Phuket Resort & Spa, Hotel Management
Thank you for your great rating! We are extremely delighted to know you had a great time and has been able to take advantage of beautifully landscaped and well maintained resort, enjoyed our pool, our several restaurants, our signature breakfast along with service from our team. We look forward to welcoming you back to JW Marriott Phuket Resort & Spa again soon!
by A traveller
Posted Nov. 20, 2023 on Expedia
Comment from Hotel Management
Jan. 24, 2024 by JW Marriott Phuket Resort & Spa, Hotel Management
Thank you for your kind review. We look forward to welcoming you back to JW Marriott Phuket Resort & Spa again soon!
