Ratings based on 35 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 9, 2024 on Hotels
5 out of 5
by A traveller

Great place to enjoy nature

Posted Feb. 6, 2024 on Hotels
Great
3 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
The lake and facilities were beautiful. Staff was all very friendly and accommodating. The power went out often along with the Wi-Fi, and many of the slides and pools were not open for the kids when they wanted to play. Food was the big issue- all very overpriced, extremely limited options, left us all feeling pretty awful… very limited other dining options in the area without paying large “day pass” fees to even step foot in other restaurants around the laguna. Bummer because it was beautiful and could have been really fun if the facilities were more available.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 30, 2024 on Expedia
1 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
Well kept resort with nice cabins and views. Cool slide from the deck into the lake. However, they charged us 80USD a night for our 2 year old sharing a bed. Do you not understand that a 2 year old is a baby still and doesn’t need his own bed? Made me message my credit card number which I wasn’t comfortable with even though I booked on Expedia. Pool was gross. Front desk women was rude and the food was actually inedible. Beyond disgusting every meal. I know it looks cool with the slides but please trust me, stay somewhere else.
4 out of 5
by A traveller

Posted Jan. 10, 2024 on Expedia
Beautiful location and lots of activities
4 out of 5
by A traveller

Posted Dec. 3, 2023 on Expedia
Charging extra for milk on an included breakfast is petty. Restaurant prices are exaggerated and there are no options around without a vehicle
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 19, 2023 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 4, 2023 on Expedia
5 out of 5
by A traveller

Posted Jun. 20, 2023 on Expedia
Fantastic view