Ratings based on 953 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Hotel Operations Manager, Hotel Management
Dewi, thanks for the amazing rating. We hope your next stay is just around the corner.All the best, -
3 out of 5
by A traveller

Posted Feb. 9, 2024 on Hotels
I’ve stayed in many Holiday Inn hotel and hope I don’t need to return to this one. It was a white van man haven. Blokes walking around outside the ‘restaurant’ window with giant bottles of Stella smoking spliffs. Everyone in the ‘restaurant’ ordered in a deliveroo, and I wished I had to after my £1.99 frozen pizza (I paid £16.00) turned up. Only pizza and burger on the ‘menu’ ! There’s also a microwave in reception for the builders to heat up their microwave meal. Don’t get me wrong, I’m not a snob, but this place is not for me.
Comment from Hotel Management
Feb. 20, 2024 by - Hotel Operations Manager, Hotel Management
We appreciate your feedback, Nick.We are sorry to see the food you had wasn't to your taste. We will share your feedback with the team so that we do better. Our pizzas are handmade. Please know our team are available to fix any issues you experience during your stay. We hope your next stay is just around the corner.All the best,
5 out of 5
by A traveller

Posted Feb. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 8, 2024 by The team, Hotel Management
Thanks for the review!All the best,
5 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
Every member of staff was friendly and helpful. Spacious room and excellent shower/toilet area.
Comment from Hotel Management
Feb. 6, 2024 by HOM, Hotel Management
Wow, 5-stars! Thanks so much, Dorothy. We're glad you felt the team were friendly and helpful. That's what we like to hear! We hope to welcome you back and All the best, - Hotel Operations Manager.
4 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Good value for price
Comment from Hotel Management
Jan. 29, 2024 by HOM, Hotel Management
Hi David, thanks for the amazing rating. We hope to welcome you back and All the best, - Hotel Operations Manager.
4 out of 5
by A traveller

Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by HOM, Hotel Management
martin, thanks for the amazing rating. We hope to see you again and All the best, - Hotel Operations Manager.
5 out of 5
by A traveller

Posted Jan. 17, 2024 on Hotels
Very nice one night stay. Spacious room, great shower, very comfy bed.
Comment from Hotel Management
Jan. 18, 2024 by HOM, Hotel Management
Thanks for the 10/10 rating, Joe. We're happy you had a fantastic time with us! We hope to welcome you back and All the best, - Hotel Operations Manager.
5 out of 5
by A traveller

One night

Posted Jan. 14, 2024 on Hotels
Great staff, helpful, restful stay!
Comment from Hotel Management
Jan. 15, 2024 by HOM, Hotel Management
Thanks for the perfect rating. We hope to see you again and All the best, - Hotel Operations Manager.
5 out of 5
by A traveller

Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by HOM, Hotel Management
Thanks for the perfect rating, Goretti. We hope to see you again and All the best, - Hotel Operations Manager.
5 out of 5
by A traveller

Madchester Inn

Posted Jan. 8, 2024 on Hotels
We stayed 3 nights wilst visiting family in Manchester. Our check in was pleasant, fast and they accommodated for my pet dog. The facilities are up to par, the breakfast is good to start the day, lots of coffee, tea and a bar to grab a pint or 2.
Comment from Hotel Management
Jan. 9, 2024 by HOM, Hotel Management
Thanks for the 10/10 rating, Thomas. We're so glad to hear you loved your stay! We hope to welcome you back and All the best, The Team - Hotel Operations Manager.