Ratings based on 1,030 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 5, 2024 on Expedia
Great location close to the station, lovely hotel in good condition, nice room, good housekeeping daily, reception and bar team great too. Honestly, nothing bad to say. Bars and clubs and restaurants local, 15 mins walk to main shopping centres, but location to main train station makes it super convenient. Bathrooms, showers, everything very well stocked and replenished. I’ll stay here every time I’m in Manchester, if the price is good.
Comment from Hotel Management
Mar. 9, 2024 by Morgan- Reception Supervisor, Hotel Management
Dear Marcus,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found our location convenient, our hotel lovely, and our rooms comfortable.We're glad you enjoyed the service provided by our reception and bar teams, and we'll be sure to pass along your kind words to them. It's also great to hear that you found our amenities well-stocked and replenished to your satisfaction.We truly appreciate your loyalty and look forward to welcoming you back on your future visits to Manchester. If you have any preferences or requests for your next stay, please don't hesitate to let us know. We'll do our best to make your next stay even more enjoyable.Warm regards,
by A traveller
Posted Mar. 4, 2024 on Hotels
by A traveller
Posted Mar. 4, 2024 on Hotels
by A traveller
Posted Mar. 4, 2024 on Hotels
Comfortable and really clean quiet room.
Hot shower and fluffy towels with nice soaps. Hair dryer so useful. Well located with most areas of interest accessible on foot. Reasonable parking rate overnight.
Morgan in reception very friendly and welcoming, hotel room care superb - very clean. Jane and the team at breakfast friendly with great service
Comment from Hotel Management
Mar. 10, 2024 by Morgan- Reception Supervisor, Hotel Management
Dear Fiona,Thank you for your detailed and positive review! We're delighted to hear that you found your room comfortable, clean, and quiet, with all the amenities you needed for a comfortable stay, including a hot shower, fluffy towels, and useful toiletries.We're glad to know that you found our location convenient and that you were able to explore most areas of interest on foot. Additionally, we're pleased that you found our parking rates reasonable for overnight stays.It's wonderful to hear that Morgan at reception provided friendly and welcoming service and that our housekeeping team maintained high standards of cleanliness in your room. We'll be sure to pass along your compliments to Morgan, Jane, and the breakfast team.Thank you for choosing to stay with us, and for taking the time to share your positive experience. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please let us know.Warm Regards,
by A traveller
Posted Mar. 4, 2024 on Hotels
by A traveller
Posted Mar. 4, 2024 on Expedia
Great property, clean and new . Good breakfast
Comment from Hotel Management
Mar. 4, 2024 by Morgan- Reception Supervisor, Hotel Management
Dear Roland,Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your stay at our property and found it to be clean and new. It's wonderful to know that you also enjoyed our breakfast offerings.Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your time with us. We hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're here to ensure you have a memorable stay each time you visit.Warm Regards,
by A traveller
Posted Mar. 3, 2024 on Expedia
Nice hotel, lovely staff, good service
Comment from Hotel Management
Mar. 3, 2024 by Morgan- Reception Supervisor, Hotel Management
Dear Gemma,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing excellent service, and it's great to know that you found our staff lovely and our service good. We hope to have the pleasure of welcoming you back to our hotel soon!Warms Regards,
by A traveller
Posted Mar. 2, 2024 on Hotels
by A traveller
Another enjoyable stay
Posted Mar. 2, 2024 on HotelsAlways a great experience with great breakfast
Comment from Hotel Management
Mar. 2, 2024 by Morgan- Reception Supervisor, Hotel Management
Dear John,Thank you for your kind words! We're delighted to hear that you always have a great experience with us and that you enjoy our breakfast offerings. Providing a delicious and satisfying breakfast is important to us, and we're glad to know that we consistently meet your expectations.We look forward to welcoming you back for another great experience soon!Warm Regards,
by A traveller
Posted Mar. 1, 2024 on Hotels
