Note fondée sur 940 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
81 % des clients le recommandent
4,1 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 26 mai 2023 sur Expedia
The room was too noisy. Construction near the hotel. Guest near me put music at loud at 4 am in the morning. We heard everything . The staff was very bad.
Commentaires de Gestion de l’hôtel
2 juin 2023 par Shawn, Gestion de l’hôtel
Dear guest,Thank you for sharing your experience with us.We are disappointed to read that your experience did not meet your expectations, please accept our sincerest apologies for your concerns. Your feedback is very valuable to us in order to improve the quality of our facilities and customer service. We hope you will give us the opportunity to restore your faith in our services in the future.Kind regards
3 sur 5
par un voyageur

Location convenient - a bit pricey for what it is

Publié le 4 mai 2023 sur Hotels
Location ok but a refurbishment is needed Small room, poor equipment
Commentaires de Gestion de l’hôtel
5 mai 2023 par Shivchenko, Gestion de l’hôtel
Dear Guest, We appreciate the time you have taken to share your experience with us. We are disappointed to hear that your experience with us did not meet your expectations and for that please accept our sincerest apologies. In terms of the room size and refurbishments, as this type of hotel has a basic concept, all rooms are designed with a minimal and compact layout. In terms of the equipment, This incident has been raised immediately with our maintenance team to address the issue to prevent future occurrence. Please rest assured that these are not the standards we wish to meet and are taking the appropriate measures to prevent future occurrence. Improvements are currently being made to make our guests experience a more pleasant one.We thank you again for leaving a review and hope to have the opportunity to better serve you again the near future. Best regards,
2 sur 5
par un voyageur

Publié le 16 mars 2023 sur Expedia
Etablissement vieux . Chambre avec air conditionne inexistant et bruyant. Soufflerie dans la douche qui fait du bruit aindi que pome de douche casse . Bref vous imaginez la tres mauvaise nuit que j ai passe . A fuir
Commentaires de Gestion de l’hôtel
4 mai 2023 par Ibis Budget Team, Gestion de l’hôtel
Hi,We are disappointed to read that your experience did not meet your expectations, please accept our sincerest apologies for your concerns. Your feedback is very valuable to us in order to improve the quality of our facilities and customer service, therefore your comments have been forwarded to management to make sure they don't happen again. Please rest assured that we have acted appropriately to address the problems to prevent future occurrence. Kind regards,Ibis Budget Team
4 sur 5
par un voyageur

Publié le 25 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 mai 2023 par Shivchenko, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your experience with us! We are delighted to read that you enjoyed your experience with us. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to thank you for leaving a review, and we look forward to seeing you again! Best regards,
4 sur 5
par un voyageur

Publié le 10 janv. 2023 sur Expedia
Ceux qui m’a plus c’est la proximité avec le centre ville et l’ethiad stadium. Ceux qui m’a moins plus c’est la douche avec une portière en vitre et qui ne se ferme pas. Correct pour une nuit.
Commentaires de Gestion de l’hôtel
5 mai 2023 par Shivchenko, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your experience with us! We are sorry that you didn't enjoy your stay with us. In regards to the style of the shower and room, as this type of hotel has a basic concept, all rooms are designed with a minimal and compact layout. If this type of hotel doesn't meet your general expectations, please allow me to suggest to check out our other Ibis brands and hopefully you will find the most suitable for your needs. Thank you again for leaving a review! We hope to have the opportunity to serve you better in the future. Best regards
4 sur 5
par un voyageur

Publié le 15 avr. 2022 sur Expedia
Bon établissement dans l ensemble dans un quartier en construction permanente.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 mars 2022 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 oct. 2021 sur Hotels
4 sur 5
par un voyageur

Publié le 13 janv. 2021 sur Hotels
Très satisfaisant
4 sur 5
par un voyageur

Correct

Publié le 27 oct. 2019 sur Hotels
Hôtel bien placé car à la fois à 10 min à pied de la gare Piccadilly ( qui permet d’aller à l’aéroport comme à liverpool), et à 10 min du centre et des quartiers intéressants. Pour le reste, très basique, comme on peut le voir sur les photos. Un lit, une douche ( pas vraiment d’intimité sud en dort à 3 car la douche est dans la chambre). Petit déjeuner correct. Pour le prix, au regard de ce qui se pratique sur la ville, tout cela paraît certes normal. Seule chose surprenante : le gel douche et le shampooing sont en suppléments payants. Service bagagerie.
Commentaires de Gestion de l’hôtel
6 nov. 2019 par Imogen, Gestion de l’hôtel
Dear Guest, Many thanks for your review. We are delighted to see you had a pleasant stay and found our location great! We hope you had a fantastic time exploring. As a budget hotel, we only provide our rooms with the basics, meaning we do not provide complimentary toiletries - we apologise for any inconvenience caused by this. We hope to welcome you back again soon. Kind Regards, Imogen Ibis Budget Reception Team