Note fondée sur 1 064 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Gabriella - Front Office Team Member, Gestion de l’hôtel
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.
par un voyageur
Fantastic stay
Publié le 15 févr. 2022 sur HotelsI booked last minute, very late, as I was going to be stranded in Manchester. Mohamed at the desk was a lifesaver, sorted me a room, way past check in. It was absolutely lovely and comfortable.
par un voyageur
Publié le 21 oct. 2021 sur Expedia
Très confortable et personnel agréable
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Gabriella - Front Office Team Member, Gestion de l’hôtel
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.
par un voyageur
Publié le 3 mars 2024 sur Expedia
We like to stay here when we go to the Palace theatre. It's convenient and the accommodation is second to none
Commentaires de Gestion de l’hôtel
26 mars 2024 par Gabriella - Front Office Team Member, Gestion de l’hôtel
Thank you for taking a moment of time to leave us such a lovely review.It's glad to hear that you like our convenient location. We look forward to welcoming you back here on your next stay.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Gabriella - Front Office Team Member, Gestion de l’hôtel
Thank you for leaving a review of your stay with us at the Kimpton Clocktower. I am very sorry to hear that you haven’t enjoyed your stay with us. May I kindly ask which part of the experience did not meet your expectation? Please contact our team directly for further discussion. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our brand to improve the guest experience. I hope you will reconsider choosing Kimpton again in the future.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Hotel is first class: great staff who do their best to meet your needs, bar and restaurant area are beautiful and rooms are very quiet and clean
Commentaires de Gestion de l’hôtel
26 mars 2024 par Gabriella - Front Office Team Member, Gestion de l’hôtel
It was an absolute pleasure to read your review, thank you for taking some time to share your experience.I'm delighted you enjoyed your whole experience of the Kimpton Clocktower and Refuge and including our historical hotel, friendly team members, comfortable spacious bedroom, the amenities in room and the atmosphere in Refuge.The team really appreciate your feedback and can’t wait to welcome you back again.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Gabriella - Front Office Team Member, Gestion de l’hôtel
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Gabriella - Front Office Team Member, Gestion de l’hôtel
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.
par un voyageur
Remarkable hotel
Publié le 27 févr. 2024 sur HotelsI was very impressed with this hotel. From the grand entrance and reception area to the high ceilinged rooms, it was all awesome.
Plenty of in-room snacks with good coffee. There was a mini fridge in the room as well. The bed was comfortable and the bathroom neat and clean.
The on-site pub/restaurant is also very impressive, serving a fine breakfast in the morning.
There is a 24hr gym which is well equipped and large.
This hotel was an unexpected and grand building in the city centre.
Off-site parking is available within walking distance.
