Ratings based on 884 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
Fantastic luxury hotel in city centre. Love spa and book here to relax and shopping In Manchester
Comment from Hotel Management
Mar. 5, 2024 by Jonny Wolstenholme, Hotel Management
Dear William,We are thrilled to learn of your delightful experience at our luxury hotel, and we’re particularly glad to hear that you enjoyed our spa facilities. Our spa has indeed been designed to offer a tranquil retreat in the bustling heart of the city, with its soothing ambiance and state-of-the-art facilities such as the aquamarine pool, cabanas, steam room, sauna, jacuzzi, and our ESPA treatments room.Given our prime location on Peter Street, we also take pride in providing our guests with easy accessibility to the vibrant shopping scene in Manchester. We hope that your shopping experience in the city was as memorable as your stay with us.Your kind words are a testament to our commitment to providing outstanding service and amenities. We look forward to welcoming you back for another relaxing stay and shopping expedition in Manchester.Warm Regards,Jonny WolstenholmeFront of House Manager
by A traveller
Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Jonny Wolstenholme, Hotel Management
Dear Minhazur,Your feedback is greatly appreciated, and we are glad to hear that you had a positive experience with us. It is our constant endeavor to ensure the highest level of satisfaction for our customers, and it is rewarding to know that we have met your expectations to a large extent. However, we also understand that there is room for improvement, as you've rated us an 8 out of 10. We believe in continuous growth and always strive for perfection. Rest assured, we will take your rating as motivation to strive harder and aim for that perfect score in your future visits.Your support and feedback serve as powerful driving forces for our team, and we look forward to the opportunity to provide you with an even better experience next time. Warm Regards,Jonny WolstenholmeFront of House Manager
by A traveller
Fabulous
Posted Mar. 2, 2024 on HotelsAmazing hotel, better than the pictures. Beautiful spa and really attentive staff.
Comment from Hotel Management
Mar. 5, 2024 by Jonny Wolstenholme, Hotel Management
Dear Nichole,Your kind words have truly warmed our hearts. It's wonderful to hear how much you enjoyed your stay at our hotel and found it even better than what you had seen in pictures. Our spa is indeed one of our proudest features. The design, as you've experienced, is aimed at creating a serene, calming atmosphere that complements our wide range of ESPA treatments. The aquamarine pool, cabanas, steam room, sauna and jacuzzi all come together to offer a truly relaxing experience. We're also delighted to hear your positive remarks about our staff. Our team is dedicated to providing exceptional service and ensuring every guest feels attended to and valued. It's heartening to know that their efforts have not gone unnoticed.We look forward to welcoming you back soon for another fantastic stay. Warm Regards,Jonny WolstenholmeFront of House Manager
by A traveller
Posted Mar. 2, 2024 on Hotels
I booked a long weekend here for my boyfriend’s birthday. We had the best experience. Everyone was so lovely, the room was really nice and comfortable. The spa was so relaxing and enjoyable. I would 100% reccomend, and me and my boyfriend will definitely be returning. Do not have a bad word to say.
Comment from Hotel Management
Mar. 2, 2024 by Warm Regards, The Reception Team, Hotel Management
Dear Elisha,Your warm words have painted a delightful picture of your stay with us at The Edwardian Manchester. It's heartening to know that we were able to provide an enjoyable experience for your special occasion.It's pleasing to hear that you appreciated the ambience and comfort of our rooms. We strive to create a soothing and comfortable environment for our guests, and it seems like we hit the mark with you. We're thrilled that you had a chance to experience our spa facilities. The aquamarine pool, cabanas, steam room, sauna, jacuzzi, and the ESPA treatment room are all designed with the intent to create a deeply relaxing space for our guests, and it is wonderful to hear that you found it so enjoyable. Our location at the heart of the city on Peter Street indeed offers guests easy access to the city's highlights. We are pleased that you chose us for your long weekend getaway, and we are excited to know that you are considering returning. Your recommendation means a lot to us, and we look forward to welcoming you and your boyfriend back for another remarkable stay.
by A traveller
Posted Mar. 1, 2024 on Expedia
I liked that it was Comfortable and has dim lighting but the towels spread dust and material everywhere.
Comment from Hotel Management
Mar. 2, 2024 by Warm Regards, The Reception Team, Hotel Management
Dear Jennifer,It's great to hear that you found our space comfortable and appreciated the ambient dim lighting. We always aim to create a cozy and relaxed environment for our guests.Your feedback regarding the towels, however, has been noted. We understand how essential clean, quality towels are in enhancing the overall comfort and experience of our guests. We take pride in maintaining high standards of cleanliness and your input helps us understand where there might be room for improvement. While I can't provide specific details about our immediate course of action, I can assure you that your comments have been heard. We are committed to continuously improving the experiences of our guests, and your feedback is critical in helping us strive towards this goal. We hope we have the chance to serve you again in the future and that your next experience with us will be more aligned with the high standards we aim to achieve.
by A traveller
Posted Feb. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 2, 2024 by Warm Regards, The Reception Team, Hotel Management
Dear Yvonne,It is a pleasure to hear that you had a pleasant stay with us. Your succinct yet positive feedback is much appreciated.Creating a comfortable and enjoyable environment for our guests is at the heart of what we strive for. It's heartening to learn that we have succeeded in providing you with such an experience.Should you decide to visit us again in the future, our dedicated team will be delighted to serve you with the same level of professionalism and warmth. Your feedback is invaluable and helps us maintain the standards we hold ourselves to. Please feel free to provide more details about your experience or any suggestions you may have.
by A traveller
Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by Jonny Wolstenholme, Hotel Management
Dear Jeff,Your concise but meaningful review, "10 out of 10", truly made our day. The score you awarded us is a testament to the high-quality experience we aim to offer all our guests.Your satisfaction is a strong indicator that our spa, with its muted tones, sleek finishes, and a plethora of amenities, is indeed serving its purpose. The aquamarine pool, cabanas, steam room, sauna, jacuzzi, and the treatment room for ESPA treatments are all meticulously designed to create a deeply relaxing space. We aspire to provide an atmosphere where our guests can truly unwind and rejuvenate.We are delighted to know that we were able to provide you with such a pleasant experience. It encourages us to continue offering the top-notch service that we pride ourselves on. We look forward to welcoming you back for another exceptional visit in the future.Warm Regards,Jonny WolstenholmeFront of House Manager
by A traveller from London
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Apr. 4, 2024 by Jonny Wolstenholme, Hotel Management
Dear Anthony,Your perfect rating of our establishment, "Hotel The Edwardian Manchester", has indeed brought a sparkle to our day. It is a delight to know that your experience with us was a memorable one. Our spa, embellished with its calming, muted tones and sleek finishes, is indeed a sanctuary designed for ultimate relaxation. It is wonderful to know that you found the tranquility you were seeking in our aquamarine pool, cabanas, steam room, sauna, jacuzzi and the ESPA treatment room. Furthermore, your positive feedback is a testament to the effort we put into ensuring our gym - situated conveniently next to the swimming pool - is equipped with state-of-the-art facilities. We hope that you found your workout sessions refreshing and invigorating.We sincerely look forward to welcoming you back on your next visit. Creating memorable experiences is what we strive for, and it is our hope that on each visit, we leave you with a sense of well-being and contentment. Warm Regards,Jonny WolstenholmeFront of House Manager
by A traveller
Posted Feb. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Jonny Wolstenholme, Hotel Management
Dear Claire,I hope this message finds you well. Your feedback is vital to us and we appreciate you taking the time to rate our services. A rating of 6 out of 10 suggests that there may have been certain aspects of your experience that didn't meet your expectations, and we are sincerely sorry for that.In our continuous pursuit of excellence, we are always seeking to improve and provide the best possible service. While we understand that every experience is unique, we believe in providing an environment where all our customers feel valued and satisfied.Your feedback serves as an important tool for us to gauge how we are doing. It is our hope that during your next visit, you'll have an even better experience. Should you wish to share additional details about your visit, we would be more than happy to hear from you. Your insights are invaluable in helping us to understand where we can make improvements.Warm Regards,Jonny WolstenholmeFront of House Manager
by A traveller
Lovely hotel (some guests a little less lovely!)
Posted Feb. 24, 2024 on HotelsFantastic room, friendly reception staff. Had a lovely massage in the spa - top tip though, get into the spa early, at around 3pm it was lovely and quiet but by 5pm it was very noisy in there with quite a lot of people being quite inconsiderate and loud. We had lunch in the champagne bar - bit of a limited menu, but nice enough. We went to a show so were back too late for dinner in the restaurant, but ordered room service pizza which came promptly and was really nice. Overall, a very good experience in a hotel I'd recommend.
Comment from Hotel Management
Feb. 26, 2024 by Jonny Wolstenholme, Hotel Management
Dear Daniel,Your review has been warmly received and it is wonderful to know that you had such an enjoyable experience at our hotel. The positive feedback on our room service and reception staff is highly appreciated.It is pleasing to hear that you found our spa treatments to be a delightful part of your visit. The spa, with its soothing ambience, aquamarine pool and other amenities, is indeed intended to be the ultimate relaxation space. We are glad that you were able to experience this tranquil environment early in the day. We understand that the atmosphere can become a bit lively later on, but we hope this did not detract too much from your overall spa experience. It's gratifying to hear that you had a good experience in the Library Champagne Bar, even though the menu seemed a bit limited to you. The bar is typically known for its cosy atmosphere and French à la carte classics. We regret if you missed out on dining in our restaurant due to your late return, but are pleased to know that you were satisfied with the prompt room service and the quality of the pizza.Once again, we appreciate your recommendation and it would be our pleasure to welcome you back to our hotel in the future. Warm Regards,Jonny WolstenholmeFront of House Manager
