Ratings based on 120 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 14, 2024 on Expedia
We found the staff friendly and helpful.
However, the hot water wasn't working in our room.
by A traveller from Schertz
Posted Dec. 28, 2023 on Expedia
by A traveller
Posted Dec. 24, 2023 on Hotels
by A traveller
Posted Nov. 28, 2023 on Expedia
The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it.
They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.
by A traveller
Posted Nov. 11, 2023 on Expedia
The staff was friendly.
by A traveller
Posted Oct. 30, 2023 on Expedia
Overall stay was good! The night manager was so pleasant and welcoming out of all the staff. The property is outdated and need renovations to match with 2023 times. But I must say that it was clean and kept cleaned.
The breakfast that was served was sooo delicious and I could've eat it all day if I could.
by A traveller
Posted Oct. 29, 2023 on Expedia
So far I enjoyed my stay and would recommend others
by A traveller
Posted Sep. 11, 2023 on Hotels
by A traveller
Posted Aug. 30, 2023 on Expedia
by A traveller
Posted Aug. 19, 2023 on Expedia
Staff is very responsive and always pleasant and courteous.
