Note fondée sur 216 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Pick this hotel because of the amenities.. The rooms were exactly what we wanted, but unfortunately, their swimming pool was closed and they did not tell us that was closed. That was one of the main reasons. We've picked this hotel and we were not very happy with it.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par AMM, Gestion de l’hôtel
I do apologize that you were not able to use the pool. There were some destructive guests that did damages that required the pool to be closed. We have taken the steps to get it back open.
par un voyageur
Publié le 3 déc. 2023 sur Hotels
I arrived after midnight and was tired from the long drive. The desk clerk was very helpful in getting me checked in quickly. He even made sure I had a room on the floor that I requested. The room was quite pleasant. Everything was clean and fresh. Breakfast in the morning was hot and tasty. I've never stayed here before but will again when I'm in the area.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par AMF, Gestion de l’hôtel
Thank you for your kindness. We enjoy being here for our guests. We appreciate you staying with us and letting us know how we're doing.
par un voyageur
Publié le 29 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 nov. 2023 par AMFGM, Gestion de l’hôtel
Thank you Connie, for entrusting us with your hospitality needs. We are pleased that you enjoyed your stay with us and I thank you for taking the time to let us know how we've done. I hope that if you're ever in the area again, that you do choose us again. Thank you!
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Was very good
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Shelley, Gestion de l’hôtel
Andrew, thank you for your review! We're so glad you enjoyed your stay!
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Shelley, Gestion de l’hôtel
Orlando, thank you for your review! We're so happy you enjoyed your stay!
par un voyageur
Great stay
Publié le 23 août 2023 sur HotelsMy room was very clean & comfortable and the staff was top notch
par un voyageur
Publié le 13 août 2023 sur Expedia
the hotel was overall nice and clean. the breakfast area was very cramped and did not have a good layout. The breakfast time was also very limited. The pool was closed on Saturday & Sunday for cleaning???? What hotel closes and cleans their pool on the weekend, the busiest time??? we had a King size bed and pullout, the pullout pushed up against the bed. If you were sleeping on the far side of the bed you had to climb/crawl across the bed to get out. The rooms were not very spacious at all.
Commentaires de Gestion de l’hôtel
14 août 2023 par agm, Gestion de l’hôtel
I apologize that you were not able to use the pool amenity during your stay. It was closed for maintenance as we have to make sure that it is properly balanced and safe for our guests at all times..
par un voyageur
Publié le 7 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2023 par AGM, Gestion de l’hôtel
Thank you for sharing your recent stay experience! We are very pleased that you enjoyed your stay with us. Thank you for allowing us to accommodate you. If you're ever in need again, we hope that you do choose to stay with us! Thank you!
par un voyageur
Not Much Positive to Say
Publié le 28 juin 2023 sur HotelsThe check-in was excruciating but that was more on my bank than on the hotel. The room had a mildew smell, and the A/C blew out slightly cooler air than just running the fan. The toilet seat is barely fastened on. The breakfast consisted of just two types of tiny breakfast sandwiches which seemed microwaved. The attached photos will show the extent of their breakfast. Every hotel I've stayed at either had the simple continental breakfast, or the full breakfast with eggs, bacon, sausage, waffle maker etc --- the works. I was sorely disappointed. And maybe that was on me for expecting that. The hotel clerk told me my rate was very good because normally this goes for $350-400 a night. "You've got to be kidding me," I thought. It all "appears" nice and trendy but is 2 out of 10 at best! And the elevators... both of their elevators STUNK like someone brought rotting fish from Lake Erie and left them in the elevators for the weekend. It made me and my nephew so nauseous that we had to start using the stairs. There is nothing about this stay that is worth even what I paid. I don't recommend staying here.
Commentaires de Gestion de l’hôtel
28 juin 2023 par AAGM, Gestion de l’hôtel
I do apologize that we did not meet your expectations. Did you bring these concerns to the attention of staff members while you were staying? Our breakfast options are of Marriott standards. Again I apologize that we did not have the selection you would have liked to have during a stay.
par un voyageur
Publié le 20 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2023 par AAGM, Gestion de l’hôtel
Thank you for taking the time to share your recent stay experience with us. We appreciate your time and feedback.
