Note fondée sur 201 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2022 sur Expedia
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Daniela - Front Office Manager, Gestion de l’hôtel
Thank you for your feedback regarding your recent visit to our hotel, and please accept our sincerest apologies for the experience you have during your stay with us. Rest assisted that your comments will be shared and will be taken as an opportunity to make further improvements. We hope to be given another opportunity to serve you again for a better experience.
par un voyageur
Decent hotel
Publié le 24 oct. 2023 sur HotelsThere was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Daniela - Front Office Manager, Gestion de l’hôtel
We apologize for the unfortunate experience you encountered at Holiday Inn Hotel & Suites. Our guest's health and safety is paramount to us and it is always a large focus of our property operations. We appreciate that you brought this to our attention quickly to address and correct any situations that might arise. We are working to ensure this situation is properly addressed.
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Daniela - Front Office Manager, Gestion de l’hôtel
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
par un voyageur de New London
Publié le 24 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Daniela- Front Office Manager, Gestion de l’hôtel
Thanks for staying here at Holiday Inn Hotel & Suites. We're glad you were able to sample our excellent service. We look forward to welcoming you back!
par un voyageur
Publié le 18 sept. 2023
The bar/restaurant was great. Friendly bartender and food was great.
Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least!
Next booking I will do directly with hotel!
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Daniela- Front Office Manager, Gestion de l’hôtel
Thank you for your feedback regarding your recent visit to our hotel, and please accept our sincerest apologies for the experience you have during your stay with us. The Holiday Inn Hotel & Suites looks forward to seeing you on your next visit.
par un voyageur
Publié le 8 sept. 2023 sur Expedia
Very friendly staff!
Extremely satisfied with cleanliness of the room and hotel in general.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Daniela- Front Office Manager, Gestion de l’hôtel
Thank you for staying with us at the Holiday Inn Hotel & Suites Marlborough. We appreciate your loyalty with us. Thank you for sharing your honest thoughts of your experience during your recent stay with us. We take pride in giving an exceptional experience that all our guest always deserves. We look forward for having you in your next visit to the Marlborough area.
par un voyageur
Publié le 29 août 2023 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
29 août 2023 par Daniela- Front Office Manager, Gestion de l’hôtel
Thank you for your recent stay with us in Marlborough. The Holiday Inn Hotel & Suites looks forward to seeing you on your next visit.
par un voyageur
Publié le 27 août 2023 sur Expedia
Clean, conveniently located
Friendly staff, very good breakfast, easy check in and out
Commentaires de Gestion de l’hôtel
28 août 2023 par Daniela- Front Office Manager, Gestion de l’hôtel
Thank you for staying with us at the Holiday Inn Hotel & Suites Marlborough. I am so happy that your stay went so well and that you had a comfortable experience. We take such pride in providing our guest with a stay they will love, I am pleases we met those expectations. We hope to see you again in the near future.
par un voyageur
Publié le 26 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Daniela- Front Office Manager, Gestion de l’hôtel
Thank you for your recent stay with us in Marlborough. The Holiday Inn Hotel & Suites looks forward to seeing you on your next visit.
