Note fondée sur 362 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2019 sur Expedia
par un voyageur
Publié le 6 mai 2019 sur Expedia
La propreté de l'hotel, les suites sont vraiment bellse, la tranquilité.
Je recommande cette hotel
par un voyageur
Publié le 16 déc. 2014 sur Hotels
par Jia Mei de Paris
My preferred hotel in marl/ northborough area
Publié le 11 déc. 2014 sur HotelsExcellent stay! I felt so at home. I have tried different hotels in the marl/ northborough area and this one is my favorite so far.
par un voyageur de Nantes, France
Hotel confortable et abordable
Publié le 13 août 2011 sur HotelsL'hôtel est confortable, très propre avec un personnel agréable. Nous sommes restes 2 nuits. Le seul bémol est qu'il n'y a pas grande chose a faire dans les alentours mais Boston n'est pas loins.
par un voyageur
Publié le 6 mars 2024 sur Hotels
The biggest issue was the stove did not really work and the hockey kids. I understand the hotel is not responsible for the behavior of children the PARENTS are. But when you report that kids have been running up and down the halls late at night for HOURS, I would expect the hotel to speak to the parents.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Henry, Gestion de l’hôtel
Dear Gretchen,Thank you for taking the time to let us know about your experience while staying with us.Your experience is below our STANDARDS.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent unnecessaries issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Not enough parking
Commentaires de Gestion de l’hôtel
28 mars 2024 par Henry, Gestion de l’hôtel
Dear Sue,On behalf of the entire hotel team, we want to thank you for sharing about your experience in our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – YOU!Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Henry, Gestion de l’hôtel
Dear Kimberly,On behalf of the entire hotel team, we want to thank you for sharing about your experience in our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – YOU!Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Henry, Gestion de l’hôtel
Dear Anthony,Thank you for taking the time to let us know about your experience while staying with us.Your experience is below our STANDARDS.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent unnecessaries issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Our bedsheets had hair on them. Our sink was dirty. There was something splattered on the wall. The pool was dirty and lot of dirt and hair floating on the very still pool. Back door by pur room that need a key card to get in woulsnt latch at all. We absolutely loved it last year, that's why we chose it even though it was a little further away from our destination.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Henry, Gestion de l’hôtel
Dear Alycia,Thank you for taking the time to let us know about your experience while staying with us.Your experience is below our STANDARDS.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent unnecessaries issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Henry V.Front Desk Supervisor
