Note fondée sur 411 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Union
Publié le 22 avr. 2024
Not a big deal but check in person wasn’t that friendly but check in went fine. Unit was just remodeled and was very nice. Grounds were very clean and nice. No breakfast because of remodeling which I wish I knew before hand but I was very pleased with the stay and check out person was more friendly.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Manager, Gestion de l’hôtel
Hello Creston, We appreciate your feedback and are delighted to hear you enjoyed our newly remodeled unit and well-maintained grounds. We regret any inconvenience caused by the lack of breakfast due to ongoing renovations. Your comments about the check-in experience have been duly noted, and we will use them to improve our service. Thank you for choosing our hotel, and we hope to welcome you back in the future.
par un voyageur
Publié le 20 mars 2024
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Mark, We appreciate you choosing to stay with us. If you have any concerns or feedback from your recent visit, please don't hesitate to contact us directly so we can address them promptly.
par un voyageur
Publié le 4 mars 2024 sur Expedia
The floor by the air-conditioning unit, had paint chips all over, the bed was a old spring mattress. I couldn't get an extra towel, because housekeeping is only there until 2pm!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Carolyn, We apologize for the inconvenience you experienced and appreciate your feedback on the room's condition. Your comments will be shared with the relevant team for further review. For future requests, please feel free to contact our front desk for assistance as they are available 24/7. Your experience helps us improve, thank you.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Jesus, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Great location for Atlanta Speedway
Publié le 27 févr. 2024 sur HotelsGreat location if you are attending a NASCAR event at the Atlanta Motor Speedway
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Manager, Gestion de l’hôtel
Hello John,We are glad to hear that you found our hotel location convenient for attending events at the Atlanta Motor Speedway. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team for assistance. We appreciate your stay with us and hope to welcome you back in the future.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jonavin,We regret to learn that your stay fell short of expectations. Please feel free to contact us directly to further discuss your experience so we can address any concerns you may have.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
We did not like much. For the price, we probably should not have expected more. The place was noisy, the grounds were a mess, the desk staff was dismissive of there not being a breakfast as advertised, the room cabinetry was cheap, there were no chairs, the bed made a booming sound as weight was applied or removed, and the toilet paper was the worst we have ever seen.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Manager, Gestion de l’hôtel
Hello Larry, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team always strives to provide a comfortable and enjoyable environment for our guests. We appreciate your comments and will take them into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
The bathroom was nasty and had bugs
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Manager, Gestion de l’hôtel
Hello Kelly,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your recent stay. We take cleanliness and pest control seriously and will address this matter with our housekeeping team to ensure it doesn't happen again.
par un voyageur
Publié le 8 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear that your experience fell short of expectations. We value your feedback and would appreciate it if you could please reach out to our hotel directly so we can address any specific concerns you may have had. We strive to provide exceptional service and appreciate the opportunity to improve.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Room was very dirty
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback regarding the cleanliness of your room. We apologize for any inconvenience this may have caused during your stay. We appreciate your input and will address this matter with our housekeeping team to ensure it is rectified moving forward.
