Note fondée sur 1 996 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2019 sur Hotels
Établissement très bien placé, on est près de pas mal de choses, à 5 minutes à pied de Flinder station. Le personnel est très accueillant. L’appartement 1 chambre est très fonctionnel et cosy. Séjour très sympathique
Commentaires de Gestion de l’hôtel
4 oct. 2019 par Adrian L - GM, Gestion de l’hôtel
Thanks Jerome ofr such a wonderful score. So great to hear you lobed the location and that the short distance to the CBD made things easy for you.
See you soon
par un voyageur
Publié le 18 févr. 2018 sur Hotels
par un voyageur
Publié le 22 déc. 2017 sur Expedia
Perfect
Clean, spacy, near centre of activities
Spa
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par William Ng, Front Office Manager, Gestion de l’hôtel
Hello Joseph,Thank you for staying at Mantra Southbank and for your kind score.I am thrilled you chose to stay with us and trust you enjoyed our great location in the heart of Southbank.We trust you will consider staying with us again.Kind Regards,William NgFront Office Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Loved staying here, all staff were lovely and had no issues
Commentaires de Gestion de l’hôtel
6 mars 2024 par William Ng, Front Office Manager, Gestion de l’hôtel
Dear Alison,Thank you very much for your feedback on your most recent stay here at Mantra Southbank Melbourne, it's great to read that you had a great stay with us, and that our team were fantastic in all your interactions throughout.I cannot wait to share this with our fabulous Heartist (team members), and I am sure this will be delightful and encourage them to continue going above and beyond.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,William NgFront Office Manager
par un voyageur
Publié le 27 févr. 2024 sur Wotif
Great spot to stay. Close to the river where there are a heap of restaurants and bars.
Commentaires de Gestion de l’hôtel
6 mars 2024 par William Ng, Front Office Manager, Gestion de l’hôtel
Dear Sheridan,Thank you very much for your feedback on your most recent stay here at Mantra Southbank Melbourne, it's great to read that you had a great stay with us, and that our team were fantastic in all your interactions throughout.I cannot wait to share this with our fabulous Heartist (team members), and I am sure this will be delightful and encourage them to continue going above and beyond.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,William NgFront Office Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Staff were excellant
Room was a a bit battered in need of upgrade. Werkend cleaners great, week cleaners not so much
Great location
Commentaires de Gestion de l’hôtel
27 févr. 2024 par William Ng, Front Office Manager, Gestion de l’hôtel
Dear Peterina,Thank you for your feedback on your most recent stay, and I am thrilled that our team were excellent, and the location met your expectation.I will definitely pass on your feedback to our Housekeeping Manager regarding the cleanliness within your apartment, and I would like to sincerely apologise for that.I do hope that I am able to welcome you back on another occasion, and do let me know ahead of time so that I can look after you during your stay.Kind Regards,William NgFront Office Manager
par un voyageur
Publié le 22 févr. 2024 sur Wotif
Great service and beautiful room. Loved our stay! Thanks Mantra team
Commentaires de Gestion de l’hôtel
25 févr. 2024 par William Ng, Front Office Manager, Gestion de l’hôtel
Dear Karen,Thank you very much for your feedback on your most recent stay here at Mantra Southbank Melbourne, it's great to read that you had a great stay with us, and that our team were fantastic in all your interactions throughout.I cannot wait to share this with our fabulous Heartist (team members), and I am sure this will be delightful and encourage them to continue going above and beyond.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,William NgFront Office Manager
par un voyageur
Publié le 21 févr. 2024 sur Wotif
Staff were lovely and extremely helpful
Commentaires de Gestion de l’hôtel
21 févr. 2024 par jens, Gestion de l’hôtel
Dear Bridgit, I am thrilled you chose to stay at Mantra Southbank for the Taylor Swift concert. I was delighted to read your lovely words about my team members, I am glad they made an excellent impression. We hope to see you again when we can warmly welcome you back.BR, Jens Corder, general manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
What we like is that it's just walking distance to Flinders Street station and easy to go around to nearby restaurants and close to IGA grocery store. The location is easily accessible. What we don't like is that bath mat and non slip mat for the shower area should have been provided in the first place because these are considered necessities for safety reasons.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par William Ng, Front Office Manager, Gestion de l’hôtel
Hello Maria Victoria,Thank you very much for your feedback on your most recent stay here at Mantra Southbank Melbourne, it's great to read that you had a great stay with us, and that our team were fantastic in all your interactions throughout.I cannot wait to share this with our fabulous Heartist (team members), and I am sure this will be delightful and encourage them to continue going above and beyond.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,William NgFront Office Manager
