Ratings based on 915 Guest Reviews
Hear it directly from our travellers
2.3 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Expedia
It was nothing like the picture
Comment from Hotel Management
Apr. 10, 2024 by Hill, Hotel Management
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.
by A traveller
Posted Feb. 16, 2024 on Expedia
It's very quiet at night the cleaning crew is great
Comment from Hotel Management
Apr. 3, 2024 by Ammy, Hotel Management
We appreciate your positive rating, Gary! We take pride in providing our guests with a great experience. Regards, Tim.
by A traveller
It’s a great place for the price.
Posted Feb. 11, 2024 on HotelsOther than the thin walls, wet mold smell, loud guests, dingy sheets, creaky destroyed elevator, marijuana smells & ceilings leakages; this is a great place to stay. The wifi doesn’t work when you check in, the front desk told me that it usually takes about an hour to notice your phone and connect, which it did. The bed sheets had burned holes in it from cigarette ashes. The bathroom was actually the best part of the room, nice water pressure. The entire building reeked though. There was no pool that was available. No restaurant inside, but there is a Crackle Barrel literally right next door so that’s convenient. The walls are so thin that I heard 5 girls across my room having a reunion and as I laid in bed, I could hear next door a woman setting up a “meeting” with a gentleman for cost. So if this is your type of vibe, definitely book here! :)
Comment from Hotel Management
Apr. 10, 2024 by Hill, Hotel Management
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.
by A traveller
Posted Feb. 8, 2024 on Expedia
Staff Great very friendly environment
Comment from Hotel Management
Apr. 3, 2024 by Ammy, Hotel Management
Thanks for the positive rating, Gary! Hope to welcome you again soon. Regards, Noah.
by A traveller
Posted Feb. 5, 2024 on Expedia
Horrible experience checking in
by A traveller
Dirty, smelly and worn down
Posted Feb. 2, 2024 on HotelsHotel was dirty and run down. Halls were scary and smelled like drugs. Would never stay again
by A traveller
Posted Jan. 30, 2024 on Expedia
Clean building friendly staff house keeper nice
Comment from Hotel Management
Apr. 3, 2024 by Ammy, Hotel Management
Glad to see that you have rated us positively, Gary! Do give us more chances to delight you in the future. Regards, Noah.
by A traveller
Posted Jan. 29, 2024 on Expedia
I've been staying here since last year when ever I have work done to my home, and this will be our go to go stay. Rooms were cleaned property is clean, staff is friendly and helpful. Close to walking distance restaurant. ✔️ This past weekend stay was Awesome. Thanks OYO staff
by A traveller
Posted Jan. 28, 2024 on Expedia
The property needs upgrading badly for the prices they charge. The heat was not working in my room and the clerk sent me to check two rooms “myself “ to see which one works.
by A traveller
Don’t stay!!!!!
Posted Jan. 23, 2024 on HotelsHomeless people sleeping in lobby, no WiFi even though it is advertised, bugs in the room. Rude service when I got there. Resembles a halfway house or homeless shelter. People openly smoking pot in the halls.
Comment from Hotel Management
Jan. 28, 2024 by Hill, Hotel Management
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.
