Ratings based on 262 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 29, 2023 on Expedia
Beautiful surroundings, great facilities, good location to explore calas.
Comment from Hotel Management
Aug. 30, 2023 by Rafael Garcia Amezcua, Director ILUNION Menorca, Hotel Management
Dear Cristiano,We thank you for your feedback, we are glad to know that you have enjoyed our environment and that our entire team has made you feel at home and comments like yours encourage us to continue working to offer our best services.We hope that very soon you can enjoy a few days of relaxation at our hotel again.Cordial greetings,Rafael García Amezcua, Manager ILUNION Menorca
by A traveller
Posted Jul. 7, 2023 on Expedia
Comment from Hotel Management
Jul. 29, 2023 by Rafael Garcia Amezcua, Director ILUNION Menorca, Hotel Management
Dear Charlotte:Thank you for spending a little of your time sharing your experience with the rest of the users. Your comments are of great help to us because they allow us to improve and adapt to your preferences so that you enjoy the best experiences.We hope you can visit us again very soon.Best regards,Rafael García Amezcua, Manager ILUNION Menorca
by A traveller
Posted Jun. 26, 2023 on Hotels
Comment from Hotel Management
Jun. 27, 2023 by Rafael Garcia Amezcua, Director ILUNION Menorca, Hotel Management
Estimada Sonia,Muchas gracias por su valoración, la tendremos en cuenta para mejorar día a día y poder seguir ofreciendo los mejores servicios.Un cordial saludo,
by A traveller
Posted Jun. 6, 2023 on Expedia
Comment from Hotel Management
Jun. 27, 2023 by Rafael García Amezcua, Director, Hotel Management
Estimado Justin,Muchas gracias por compartir su valoración con el resto de usuarios, para nuestro equipo es muy gratificante saber que ha disfrutado de una gran experiencia y deseamos que pueda volver a la isla muy pronto.Un saludo,
by A traveller
Posted Aug. 10, 2022 on Expedia
A great home base for our stay in Cala Galdana. A short walk to the beach, several restaurant options, grocery stores, hiking trails, and more. Lots of space, clean and safe property, and very friendly, helpful staff. Would definitely recommend staying here!
Comment from Hotel Management
Aug. 11, 2022 by Mercedes Ferrando, Directora de Ilunion Menorca, Hotel Management
Dear Katie ,
We are glad to know that your stay at our Hotel ILUNION Menorca has been to your liking, as this motivates us to continue working in the same line every day.
Many thanks for your good opinion regarding our team, do not hesitate that we will inform them about that.
For us it is essential to know first-hand the opinion of our clients and offer the best possible service to grow as a company.
We wish to welcome you again in the near future at any of the hotels of our company ILUNION Hotels.
Receive a cordial greeting
Sincerely,
Mercedes Ferrando Clemente
Director ILUNION Menorca
by A traveller
Good experience
Posted Jul. 21, 2022 on HotelsThe hotel location is amazing, close to the main beaches and full of local restaurants around. The breakfast was very good!
The room was big and comfortable. The only downside of the hotel is not having a very helpful staff. They were friendly and kind, but didn’t help with information about how to get to some beaches. Me and my friends lost some precious time of the trip because we were told to go to Cala Turqueta by bus, from Ciutadella. We got there and found out that the bus ticket had to be bough in advance. We lost 1h30 of that sunny day just because we were not given the correct information. So don’t expect to get information from the hotel. Also don’t expect to get any help to carry your luggage up the stairs to your room. There were a lot of stairs, especially if your room is on the last floor. Apart from that, the experience was good and we would come back!
Comment from Hotel Management
Jul. 30, 2022 by ILUNION Menorca, Hotel Management
Dear Nathalia,
We are glad to know that your stay at our Hotel ILUNION Menorca has been to your liking, as this motivates us to continue working in the same line every day.
For us it is essential to know first-hand the opinion of our clients and offer the best possible service to grow as a company.
We wish to welcome you again in the near future at any of the hotels of our company ILUNION Hotels.
Receive a cordial greeting
Sincerely,
Mercedes Ferrando Clemente
Director ILUNION Menorca
by A traveller
Comfortable Aparthotel, good location and staff
Posted Jul. 27, 2020 on HotelsComfortable Aparthotel, good location, pleasant staff
Comment from Hotel Management
Jul. 28, 2020 by ILUNION Menorca, Hotel Management
Dear Paul,
First of all we want to thank you for the time spent sharing your experience with us. We are pleased to know that we have lived up to your expectations, and we hope you have enjoyed your stay in Menorca.
We look forward to welcoming you again to our hotel or to any of our ILUNION Hotels chain.
Receives a warm greeting,
Rafael García Amezcua
Director ILUNION Menorca
by A traveller from Canada
Posted Sep. 29, 2019 on Expedia
Beautiful property and spacious facility. Large rooms, and extremely pleasant and helpful staff. Only downfall was the large number of tiny ants in our room. Staff tried to get rid of them, but they didn't seem to be able to.
Comment from Hotel Management
Sep. 29, 2019 by Rafael García Amezcua - Hotel Manager, Hotel Management
Dear customer,
We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Menorca. Our guests’ happiness is what motivates us to keep up the good work every day.
We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.
We apologise for the issues you may have had.
We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain.
Sincerely yours,
by A traveller
Posted Sep. 19, 2019 on Hotels
Comment from Hotel Management
Oct. 2, 2019 by Rafael García Amezcua - Hotel Manager, Hotel Management
Estimado Carlos,
Gracias por compartir su experiencia en Ilunion Menorca.
Nos complace saber que hemos estado a la altura de sus expectativas y deseamos que haya pasado una agradable estancia junto a nosotros.
Esperamos volver a recibirle pronto en un futuro próximo en cualquiera de los hoteles de nuestra compañía Ilunion Hotels.
Reciba un cordial saludo,
Rafael García Amezcua - Director Ilunion Menorca
by A traveller
A decent option
Posted Sep. 4, 2019 on HotelsOverall I found this hotel decent. The room was very clean and the terrace large. The room had a fridge, hot plates, and microwave. The area is very busy and seems to be largely British tourist dominated. Also, the hotel is up a fairly large hill from the beach area.
2 big downsides- the evening entertainment takes place directly facing many of the terraces, and in my opinion was terribly disruptive. It’s far too loud, nobody is watching, and totally ruins what’s otherwise a tranquil environment.
The breakfast was disappointing, and other guests were repeatedly touching buffet items with their hands - which the hotel can’t control but was gross nonetheless.
Comment from Hotel Management
Sep. 5, 2019 by Rafael García Amezcua - Hotel Manager, Hotel Management
Dear customer,
We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Menorca Our guests’ happiness is what motivates us to keep up the good work every day.
We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.
We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain.
Sincerely yours,
Rafael García Amezcua - Hotel Manager
