Ratings based on 103 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 5, 2023 on Expedia
Great time at a lovely hotel. All inclusive was good and pools brilliant for our 8 year old son. Minor grumbles - only restaurant often had big queues for hot buffet (more, distinct stations would help) and big queues at some times to be seated despite free tables for 4 (main reason being big groups of 5 clogging up the entrance waiting to be seated together). Also be prepared for music going on late if around main pool and on the sofa bed... bedroom itself was quiet. Local area is amazing with dozens of nice restaurants, shops and arcades for kids within 5mins walk aroubd the marina. Beautiful beach just 10 mins away. We will be back!
Comment from Hotel Management
Aug. 6, 2023 by Oscar (Guest Exp.), Hotel Management
Thank you for the great feedback of your recent holiday experience at our MarSenses Paradise Club; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy and staff were able to meet all your needs during your stay.
by A traveller
Posted May 29, 2023 on Hotels
Comment from Hotel Management
May 31, 2023 by Oscar (Guest Exp.), Hotel Management
Gracias por tu valoracion.
by A traveller
Posted Jul. 23, 2022 on Expedia
Marsenses is great for families both with young kids and teenagers. The apartments were nice and staff were very helpful and friendly. Overall a really nice stay and I would recommend for sure.
Comment from Hotel Management
Jul. 28, 2022 by Oscar (Guest Exp.), Hotel Management
We would like to thank you for the praising review you shared following your recent visit to our MarSenses Paradise Club and are delighted to read that we were able to match your expectations.
by A traveller
Posted May 11, 2022 on Expedia
At the time I visited it was really quiet which I was surprised at due to how nice a place it was. Not only this the entire team were so welcoming and nice. The entertainment put on every single day was brilliant and the team putting on the entertainment did it with such energy. Wish I could’ve stayed longer, recommend to everyone!
Comment from Hotel Management
May 11, 2022 by Oscar (Guest Exp.), Hotel Management
Dear Gateth,
Thank you very much for sharing this great review of your recent stay at MarSenses Paradise Club. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
by A traveller
Great holiday
Posted Oct. 21, 2019 on HotelsStayed in a very nice, two bed apartment that was recently updated to a high standard - can't fault it in anyway. Food was amazing, which I was pleasantly surprised by and definitely as good as, if not better than eating outside the hotel. Entertainment was great for the kids, who also loved the splash pool - as we went in October we quite often had the pool almost to ourselves! Overall a great hotel and great holiday.
by A traveller
Posted Oct. 6, 2019 on Expedia
by A traveller
Posted Aug. 31, 2019 on Expedia
The hotel itself was very good. Perfectly situated in Cala n Bosch for the harbour restaurants and beach. We liked the beach at Son Xoriguer better than the local beach which is only a 10 min walk. The food at the hotel was fantastic and all the staff in the restaurant, bar, also cleaners etc work incredibly hard and are very friendly and helpful. Pools are great. Usual selfish reserving of sunbeds though from early hours even though it says towels will be removed before 10am. Our room was comfortable and had everything we needed although for a 4* hotel it was a bit old fashioned. There was also a smell in the bathroom sometimes from the drains/sewage system. I think this hotel suits families with younger children especially during the school holidays. The evening entertainment we found disappointing, compared to other places we have been. The kids club was still going in the bar area until gone 9pm which is fine if you have small kids but it was very loud and there is nowhere else to go to escape it. The adult evening entertainment which started at 9.30pm was in my opinion a bit naff and again on an all inclusive where we wanted to sit and have a few drinks, there was nowhere else to go to avoid it other than your room. The evening I would class as more of a 2-3* hotel unfortunately.
Comment from Hotel Management
Aug. 31, 2019 by Luis G., Hotel Management
Dear guest,
Thank you very much for the time you spent to share your personal impressions of your stay at our Mar Hotels Paradise Club & Spa. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.
we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Yours sincerely,
Luis Gaisán
Deputy Manager
Mar Hotels Paradise Club & Spa
by A traveller from London
Posted Aug. 31, 2019 on Expedia
Amazing hotel with the best staff. Food is really good and the animation team is top class. Fantastic pools & very clean..short walk to the beach. Didn’t want to come home! Would def recommend 100%.
Comment from Hotel Management
Aug. 31, 2019 by Luis G., Hotel Management
Dear Vicki,
Thank you for sharing your feedback about your recent holiday experience among us. Our main goal is to ensure we keep on delivering an unforgettable holiday experience to our guests, your comments are crucial in this process and therefore we highly value the time you spent.
We are thrilled to read that you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Yours sincerely,
Luis Gaisán
Deputy Manager
Mar Hotels Paradise Club & Spa
by A traveller
Posted Aug. 23, 2019 on Expedia
We found the hotel to be very kid friendly with daily activities and a nightly mini disco. The entertainment staff were so good with the children. There are four pools to choose from, two with mini slides for the younger ones and activities centred around the other two deeper pools. Securing sun loungers around the bigger pools was not always easy as people reserve them with towels despite signs saying not to, although this is not exclusive to this hotel - it happens everywhere . The food choices were very good. Sometimes all inclusive can get a bit “samey “ but that doesn’t here. All the staff from cleaners to bar and restaurant staff to reception are all very friendly despite working long hours.
Comment from Hotel Management
Aug. 23, 2019 by Luis G., Hotel Management
Dear guest,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Mar Hotels Paradise Club & Spa and are delighted to read that we were able to match your holiday expectations.
We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated.
At Mar Hotels Paradise Club & Spa we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours.
we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered by our staff.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Yours sincerely,
Luis Gaisán
Deputy Manager
Mar Hotels Paradise Club & Spa
by A traveller
Posted Jul. 19, 2019 on Expedia
Hotel was great, yes we had a more dated room, but this matches other all inclusive rooms I have been to in the med. very spacious and always cleaned
Comment from Hotel Management
Jul. 20, 2019 by Luis G., Hotel Management
Dear guest,
Thank you for sharing your feedback about your recent holiday experience among us. Our main goal is to ensure we keep on delivering an unforgettable holiday experience to our guests, your comments are crucial in this process and therefore we highly value the time you spent.
We are thrilled to read that you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Yours sincerely,
Luis Gaisán
Deputy Manager
Mar Hotels Paradise Club & Spa
