Ratings based on 801 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 21, 2024
First experience with a tech room. Everything was controlled by a in-room iPad the lights, shades, tv. Bed was very comfortable. We lacked nothing.
Comment from Hotel Management
Apr. 26, 2024 by The citizenM Brickell Team, Hotel Management
Hey citizen Donna,Welcome to the future of hospitality! We're thrilled you enjoyed your first experience with a tech room at citizenM. Controlling everything from the lights to the shades with the iPad is pretty cool, right?We pride ourselves on creating comfortable and convenient experiences for our guests. Glad to hear the bed was comfy and you had everything you needed for a fantastic stay.Thanks for choosing citizenM, Donna! We hope you're hooked on the tech room experience and we'll see you back again soon.See ya later!
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by citizenM team, Hotel Management
Thank you for staying with us, citizen Olena!
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 26, 2024 on Expedia
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Top notch service. Really enjoyed the stay. Food and drinks were great. Room was very clean and the entertainment info was fabulous.
Comment from Hotel Management
Mar. 7, 2024 by citizenM team, Hotel Management
Thank you for staying with us, citizen Satya!
4 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
It was a great stay! For the small room it seemed overpriced, also parking is your own problem. Also, difficult getting luggage to room…no valet, no stopping spot, no carts, no assistance.
Comment from Hotel Management
Mar. 7, 2024 by citizenM team, Hotel Management
Thank you for staying with us, citizen!
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by citizenM team, Hotel Management
Thank you for staying with us, citizen Joost!
2 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 25, 2024 on Expedia
4 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Great modern property. Very close to good restaurants and shopping.
Comment from Hotel Management
Mar. 7, 2024 by citizenM team, Hotel Management
Thank you for staying with us, citizen Shawna!
3 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Need cups in the room. Need coffee in the room. Need to go cups in the cafe.
Comment from Hotel Management
Mar. 7, 2024 by citizenM team, Hotel Management
Thank you for staying with us and providing your feedback, citizen Liz!
3 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by citizenM team, Hotel Management
Thank you for staying with us, citizen Kerra!