Ratings based on 906 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 6, 2024 by Customer Service, Hotel Management
Thank you for sharing your thoughts with us, Mario!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Provident Doral at The Blue Miami.
by A traveller from St Augustine
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 6, 2024 by Customer Service, Hotel Management
Thank you for the 4-star rating, Clint!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Provident Doral at The Blue Miami. Thank you again for sharing!
by A traveller
Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Customer Service, Hotel Management
Ismael, thank you for your stellar rating of Provident Doral at The Blue Miami. It's wonderful to note your experience met your expectations. We eagerly anticipate your return in the future.
by A traveller
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Customer Service, Hotel Management
We appreciate the feedback, Vanessa.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
by A traveller
Posted Mar. 3, 2024 on Expedia
Loved every min there…. This best is wonderful and great for family stay
Comment from Hotel Management
Mar. 4, 2024 by Customer Service, Hotel Management
Tomika, thank you for such a glowing review. Here at Provident Doral at The Blue Miami, we take joy in making families feel right at home. It thrills us to hear that you appreciated your time with us. We're looking forward to creating even more memorable experiences for you and your family!
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Customer Service, Hotel Management
Nancy, thank you for rating your stay at Provident Doral at The Blue Miami. It's wonderful to see that you had a memorable experience. We're looking forward to welcoming you back in the future.
by A traveller
Posted Feb. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 1, 2024 by Customer Service, Hotel Management
Thank you for sharing your feedback, Kurt!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Monica, it's wonderful to see your top rating for the Provident Doral at The Blue Miami. We are thrilled you had an enjoyable stay with us. We appreciate your feedback and look forward to welcoming you back on future visits to Miami.
by A traveller from Ocoee
Posted Feb. 28, 2024 on Expedia
Great property. I found someone’s dirty socks in my room. GROSS
Comment from Hotel Management
Feb. 28, 2024 by Customer Service, Hotel Management
Adrian, thank you for appreciating the excellent characteristics of Provident Doral at The Blue Miami. We are sorry you encountered an issue concerning cleanliness in your room. Our housekeeping team is usually meticulous, but it seems we missed a spot. We will ensure such a mishap is avoided in the future. Your overall satisfaction is our primary goal and we hope to serve you better during your next visit.
by A traveller
Posted Feb. 25, 2024 on Expedia
What can I say. You pay rent for 6 people and they give you 4 towels. You pay extra for parking and there is not parking available for you.
Comment from Hotel Management
Feb. 26, 2024 by Customer Service, Hotel Management
Yudaisy, we regret hearing about the issues experienced concerning the towels and parking. For a comfortable stay, towel provisions should certainly reflect the number of guests, and we sincerely apologize if this was not the case. Likewise, we understand the importance of convenient parking, and the situation you faced is not typical. Rest assured, your feedback has been addressed with our team members to ensure an improved experience for our future guests. We hope to have a chance to better serve you in the future. Thank you for your feedback.
