Note fondée sur 899 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
99 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Rooms Operations Manager, Gestion de l’hôtel
Dear Kevin, Thank you for the wonderful rating for Residence Inn Miami Sunny Isles Beach. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Alexa MusumeciRooms Operations Manager
4 sur 5
par un voyageur

Publié le 23 janv. 2023 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
24 janv. 2023 par Assistant General Manager, Gestion de l’hôtel
Dear Bernard, Thank you for staying with us and for your gracious rating. On behalf of all of us at Residence Inn Miami Sunny Isles Beach, we would like to invite you for another visit.Natasha ReathAssistant General Manager
1 sur 5
par un voyageur

Publié le 11 oct. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Assistant General Manager, Gestion de l’hôtel
Dear Guy, Thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience.Natasha ReathAssistant General Manager
3 sur 5
par un voyageur

Publié le 9 août 2022 sur Expedia
J’ai beaucoup aimé le dejeuner et la piscine
Commentaires de Gestion de l’hôtel
10 août 2022 par General Manager, Gestion de l’hôtel
Dear Esther, thank you for the review and for sharing your experience. We are glad to see that you had a wonderful visit and liked your pool and food, and we also appreciate knowing what would have made your stay more enjoyable. It was a pleasure hosting you, and we hope to see you again on your next trip to Miami. Beata Emmer General Manager
4 sur 5
par un voyageur

Publié le 13 juill. 2022 sur Hotels
Hotel bien situe Personnel tres agréable et souriant Chambre au top Lit tres confortable Juste la porte de la salle de bain qui fermait mal maus nous n y restions qu une nuit Petit dej basique Parking 35$ obligatoire ( ca fait mal car c etait 25$ il y a 3 ans) Et pass 30$ obligatoire pour les services … Donc il faut penser a ajouter cela a le note Neanmoins je le savais c etait bien precise J aime beaucoup cet hotel
Commentaires de Gestion de l’hôtel
14 juill. 2022 par General Manager, Gestion de l’hôtel
Dear Karine, we are delighted you had an excellent stay at Residence Inn Miami Sunny Isles Beach. We appreciate your terrific comments about our location, staff, and accommodations. We appreciate all your feedback. We enjoyed having you as our guest and hope to have the opportunity of welcoming you back on a future visit. Beata Emmer General Manager
5 sur 5
par un voyageur

Publié le 24 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2021 par General Manager, Gestion de l’hôtel
Dear Mathieu, Thank you for choosing Residence Inn Miami Sunny Isles Beach and for the perfect rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Dace Stewart General Manager
3 sur 5
par un voyageur de Levis

Publié le 20 déc. 2020 sur Expedia
La vue de ma chambre sur la mer était superbe. En demeurant une semaine au même endroit et dans la même chambre j’aurais aimé que l’hôtel vienne faire le ménage au moins une fois pendant mon séjour.
Commentaires de Gestion de l’hôtel
21 déc. 2020 par General Manager, Gestion de l’hôtel
Dear PIERRE, thank you for your review. While we are glad you liked the views from your room, we regret your disappointment with our revised cleaning procedures due to the current circumstances. We hope this will not deter you from choosing us again on your next visit to our area. Dace Stewart General Manager
4 sur 5
par un voyageur

Good but...

Publié le 11 janv. 2020 sur Hotels
Great location. Friendly staff. A bit noisy. They should invest in door stoppers - we could hear the doors closing all night. Thin walls. They should ditch the plastic ustensiles ans single-serve pack of nutella and peanut butter... we are in 2020. Rooms are great, good size. One bed was comfy, the other not.
Commentaires de Gestion de l’hôtel
12 janv. 2020 par General Manager, Gestion de l’hôtel
Dear Frederik, thank you for your delightful review of our hotel. Your comments about our prime location, cordial staff, and comfortable accommodations are greatly appreciated. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. Please know sustainability is an integral part of our design process and continues throughout our guest experience. Thank you also for choosing Residence Inn Miami Sunny Isles Beach. We hope you are already planning another trip our way! Dace Stewart, General Manager
4 sur 5
par un voyageur de Montréal

Publié le 22 déc. 2019 sur Expedia
La piscine et la terrasse extérieure au 9ieme étage sont agréables. La propreté des planchers de notre chambre était à parfaire. Nous y retournerons.
Commentaires de Gestion de l’hôtel
23 déc. 2019 par General Manager, Gestion de l’hôtel
Dear Stéphane, we are delighted you enjoyed your stay at the Residence Inn Miami Sunny Isles Beach, and we appreciate your kind remarks about our wonderful hotel. A refreshing swim in our outdoor pool under the beautiful Miami sky is a fantastic way to start or end your day, and we are thrilled you were able to take advantage of this feature. However, we are sorry for the oversights in your room and have shared your concerns with the appropriate individuals to improve our efficiency. Thank you for the kind rating, and we look forward to welcoming you back the next time you are in our city. Dace Stewart, General Manager
4 sur 5
par un voyageur

Publié le 2 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
4 déc. 2019 par General Manager, Gestion de l’hôtel
Dear Francoise, thank you for your nice rating and for letting us know that your stay at Residence Inn Miami Sunny Isles Beach was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Dace Stewart, General Manager
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