Ratings based on 916 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Expedia
Friendly staff
Comment from Hotel Management
Feb. 19, 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Luke,Thank you for choosing to stay at our Red Roof Inn Dayton South - Miamisburg. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management
by A traveller
Run, don’t stay here.
Posted Jan. 15, 2024 on HotelsAs a traveling nurse I frequent hotels in different states and not all commercial properties share the same owners so booking with certain ones is a gamble!! I will probably never book a Red Roof again. Several rooms that were dirty had been driving several hours and had to work within an hour. Terrible! Filthy rooms, housekeepers aren’t keeping rooms clean. Trash bags (MANY) all over property. Renovations?! They need to close, locks broken, heaters busted up not working! I can’t believe I didn’t get my money back.
Comment from Hotel Management
Jan. 16, 2024 by Chevanese RediResponse Specialist, Hotel Management
Dear Valued Guest,Thank you for the feedback about your stay at Red Roof Inn Dayton South - Miamisburg. I was saddened to read that your stay fell short of your expectations due to the poor housekeeping you encountered, the broken locks, busted heater, along with the other listed hindrances. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring this matter to the property's attention for further reviewThank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
by A traveller
Totally disgusting
Posted Jan. 12, 2024 on HotelsComment from Hotel Management
Jan. 12, 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Jon, Thank you for taking a moment to complete our survey at the Red Roof Inn Dayton South - Miamisburg. I was disheartened to see your stay resulted in a 2/10 score. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what happened during your stay and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 1, 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Jeff,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton South - Miamisburg and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist
by A traveller
Posted Dec. 19, 2023 on Expedia
There was no microwave in my room and the bulbs had been removed from the reading lights over the bed.
Comment from Hotel Management
Dec. 20, 2023 by Oshane RediResponse Specialist, Hotel Management
Dear Susan,Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues highlighted with the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management
by A traveller
Posted Dec. 12, 2023 on Expedia
The room was dirty and had LOTS of stains on the walls, linen, mattress, etc. We ended up staying elsewhere
Comment from Hotel Management
Dec. 13, 2023 by Oshane RediResponse Specialist , Hotel Management
Dear Cameron, Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management
by A traveller
Posted Dec. 11, 2023 on Expedia
This is the dirtiest rooms we have EVER SEEN! The shower was so dirty we could not take a shower. 3 of the lights in the room didn't work. When i told then how dissatisfied I was they told me to just leave then. My husband was a trucker for 35 years and he said that is the dirtiest room he's EVER SEEN! WE WANT OUR MONEY BACK!
Comment from Hotel Management
Dec. 11, 2023 by Devorine RediResponse Specialist, Hotel Management
Dear Valued Guest!Thank you for your recent review of your stay. I was disheartened to read that your room was what you described as the dirtiest room you've ever seen and lights didn't work. Please accept our apologies. I am sharing your feedback with the management team in an effort to ensure that your concerns are addressed.Thank you for choosing Red Roof Inn Dayton South - Miamisburg. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof Management RediResponse Specialist
by A traveller
Posted Nov. 28, 2023 on Expedia
Nasty!
Comment from Hotel Management
Nov. 29, 2023 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Dustin, Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. I am sorry that your experience was less than ideal due to the uncleanliness indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A traveller
Posted Nov. 27, 2023 on Expedia
The heat unit wouldn’t work. I called the front desk and the guy said he’d send maintenance to come fix it . They never came . I asked to switch rooms and he wouldn’t accommodate me. He was very rude.
Comment from Hotel Management
Nov. 29, 2023 by Kerry-Lee RediResponse Specialist, Hotel Management
It was a disappointment to see you poor scoring after your experience with the unprofessional staff and the faulty heat at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. We sincerely apologize for any inconvenience faced. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review Sierra.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
