Ratings based on 39 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great location
Posted Oct. 25, 2023 on HotelsGreat communication with the property. Relatively spacious, amazing location, about 3 min walk to the Duomo.
Some parts of the apartment were a little tired, but overall a nice, comfortable place to stay.
Comment from Hotel Management
Oct. 27, 2023 by numa Guest Experience Team, Hotel Management
Dear Emily,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team
by A traveller
Posted Aug. 30, 2023 on Expedia
Comment from Hotel Management
Oct. 24, 2023 by numa Guest Experience Team, Hotel Management
Dear Lucy,It would help us a lot if you could share your experience with an online review, wherever you want. Just a reminder that we have properties all over Europe, and we would love to host you back! Best regards,
by A traveller
Posted Aug. 19, 2023 on Expedia
Terrible…It was 92 degrees the day we arrived and the A/C unit was not working. We made several calls and management company was keep telling us that there are two different remotes and we are not using the right one, but didn’t help us locate the second remote or sent someone to fix the problem. They told us to use the fan for the night, because maintenance people were gone for the day. Next day they told us that someone came to look at the problem but they didn’t find the problem, AC is working fine, which was a lie. we were out all day and came back to the apartment around 10 pm and A/C was still not working. When we called, agin they said A/C is working fine and we are not using a right remote. We searched entire apartment but never found the second remote. Two nights of suffering. Location is excellent but I would never stay here again.
by A traveller
Posted Aug. 18, 2023 on Expedia
Comment from Hotel Management
Oct. 17, 2023 by numa Guest Experience Team, Hotel Management
Dear carla,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We're working hard to enhance our processes, and every feedback helps us find ways to do that. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
by A traveller
Posted Jul. 27, 2023 on Hotels
by A traveller
Posted Jul. 11, 2023 on Expedia
The hotel had a hazardous light hanging by the electric cord next to the bathtub. The worst part is that our room, 304, is wrongly marketed/advertised since it does not have full AC that covers all the areas in the room. There is no AC/air in the bathroom, kitchen, and 1/2 of the sleeping area. In fact, the room was muggy, hot and my kids and husband did not get any night sleep in 94 degrees weather in Milan. This was the most terrible experience, we actually went to starbucks to cool down in the day and at night we kept waking up because the improper/inadequate ventilation in the room.
by A traveller
Posted May 15, 2023 on Expedia
Property it was good, they just need to improve cleaning and better AC.
by A traveller
Great location, very convenient
Posted Mar. 26, 2023 on HotelsAmazing location 1 min walk to the Doumo, check-in was extremely easy and the place was very clean.
Comment from Hotel Management
Apr. 20, 2023 by numa Guest Experience Team, Hotel Management
Dear Carlos,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
by A traveller
Posted Mar. 19, 2023 on Expedia
Very good stay, very clean and excellent location 4 minutes walking to Duomo!
Comment from Hotel Management
Apr. 20, 2023 by numa Guest Experience Team, Hotel Management
Dear Jessica,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
by A traveller
Posted Mar. 7, 2023 on Hotels
Comment from Hotel Management
Apr. 20, 2023 by numa Guest Experience Team, Hotel Management
Dear Toan,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
