Ratings based on 646 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Clean
Posted Mar. 2, 2024 on HotelsIt was great. Very clean everywhere in the facility.
It didn't have the freshly sanitized smell of some places. Just clean.
Comment from Hotel Management
Mar. 13, 2024 by -Morgan, Property Manager, Hotel Management
We are so happy to hear that you noticed how clean our property is, cleanliness is something we take pride in! Thank you for taking a moment to leave us a review and share your experience. We hope to have you back again soon!
by A traveller
Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by -Morgan, Property Manager, Hotel Management
Thank you so much for the positive feedback on your stay, we are so happy to hear this as guest satisfaction is our number one priority! We hope to have you stay with us again soon!
by A traveller
Posted Feb. 28, 2024 on Expedia
We were close to the venue where we were attending an event.
Comment from Hotel Management
Mar. 12, 2024 by -Morgan, Property Manager, Hotel Management
Thank you for taking the time to provide us with your feedback, we are happy to hear that you loved the location of our property! We hope to have you stay with us again in the future!
by A traveller
Posted Feb. 11, 2024 on Hotels
The WiFi did not work at all, I couldn’t run my laptop which I needed for my business. when asked the front desk said they were “working on it” the girl was rude and at the same time another customer called the front desk about the WiFi and she was rude to them. Not the greatest or the worst breakfast. The place was clean. No stopper in the bathtub and the temperature dial wouldn’t stay on hot.
Comment from Hotel Management
Mar. 12, 2024 by -Morgan, Property Manager, Hotel Management
We sincerely apologize for the issues you had with the WiFi and the staff, we hope that we are able to get an opportunity to make this right and have you stay with us again in the future!
by A traveller
Posted Jan. 13, 2024 on Expedia
Well taken care of; ease of access
Comment from Hotel Management
Mar. 12, 2024 by -Morgan, Property Manager, Hotel Management
Thank you so much for taking the time to provide us with your feedback, we are happy to hear that you enjoyed your stay with us! Have a great rest of your week and we hope to see you again soon!
by A traveller
Going down hill
Posted Jan. 9, 2024 on HotelsThis hotel is going down hill. We have been staying here for about 3 years over the new year and each year it gets a little worse. The pool and hot tub area were not clean the hot tub is rusting and the water the was green. The fitness center was dirts actual sand or dirt on machines and many out of order. When you pay to have amenities at a hotel you should be able to use them. Our room was not overly clean then furniture had stains and crusty substance on them and we had to lay towels down to even sit on the furniture. The breakfast was good and staff were friendly, but cleaning and upkeep needs to be better.
Comment from Hotel Management
Jan. 10, 2024 by -Morgan, Property Manager, Hotel Management
I apologize for the experience you had at our property. Guest satisfaction is our number one priority. Thank you for taking the time to provide us with your feedback that can help improve future stays!
by A traveller
Ok
Posted Jan. 2, 2024 on HotelsStay and staff were good. Disappointed with the pool and hot tub areas. They were not cleaned our entire stay this was in the same uncleaned condition.
by A traveller
Posted Dec. 29, 2023 on Expedia
by A traveller
Posted Dec. 18, 2023 on Hotels
by A traveller
Posted Dec. 17, 2023 on Expedia
I was disappointed to learn that there was a $75 pet charge only when I checked in. I feel like that information should be offered more prominently in the reservation process.
