Ratings based on 453 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 25, 2023 on Expedia
The Hotel was very good and clean. Good breakfast.
Good location near the trams and underground systems.
Comment from Hotel Management
Dec. 4, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Adil, thank you for sharing your experience about your stay at “Contessa Jolanda”. We are happy to know that you enjoyed our Hotel. We will be glad to welcoming you again and we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller
Posted Oct. 9, 2023 on Hotels
Comment from Hotel Management
Oct. 26, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Charles, we would like to thank you for taking your free time to evaluate our hotel.Best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller
Posted Sep. 21, 2023 on Expedia
the staff were very nice and the room OK if a bit old fashioned. The shower, however, was awuful with just a trickle of water coming out (and not very warm)
Comment from Hotel Management
Sep. 23, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Milena, thank you for sharing your experience at “Contessa Jolanda”. We are happy to know that you enjoyed our hotel. Thanks also for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Milan and we will be glad to welcoming you in our hotel. Kind regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller from Sugar Land
Posted Aug. 18, 2023 on Expedia
Large and comfortable suite - unfortunately dated and in decline.
Comment from Hotel Management
Sep. 4, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Regina, thank you for sharing your experience about your stay. We are happy to know that you have spent a pleasant stay. We hope your travels will bring you again to Milan and we will be glad to welcoming you at “Contessa Jolanda”. Best regardsMarco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller
Posted Jul. 13, 2023 on Expedia
Friendly staff and clean-ish rooms. Some of the things such as the shower head needed a deeper clean. Air con could be slightly stronger but the room was overall nice and cool. The rooms are dated but everything was still functional and clean. One major thing we needed was outdoor furniture for the balcony so we can enjoy the weather outside
Comment from Hotel Management
Jul. 14, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Amber, thank you very much for choosing our Hotel and for taking your time to review your experience here with us. We are delighted to read your excellent comments and very happy to know that you have spent a pleasant stay. We have shared your reports with the Staff: you have given us the opportunity to continue to improve our services. Looking forward to welcome you back in the future, we send our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller
Posted Mar. 31, 2023 on Expedia
Comment from Hotel Management
Apr. 24, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Maria Esther, we would like to thank you for spending your precious spare time to rate our Hotel.In the hope of having you again as our guest, we send our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller
Okish room
Posted Mar. 13, 2023 on HotelsWe stayed for two nights and unfortunately the room given had broken curtain, which when mentioned was fixed, shower only having dripping water, not enough towels, blocking of water in the tub. Hairdryer not working, machine was making loud noise and no air coming from it. At any point after informing the reception no mention of room change or anything. I would like part of the money as basic needs where not met
Comment from Hotel Management
Apr. 24, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Nisha, thank you for sharing your experience about your stay.We are sorry for not being able to meet your expectations - thanks for your notes regarding what you did not have appreciate; you have given us the opportunity to continue to improve our services.In the hope of having again as our guest in one of our Hotel we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller
Definitely a good place for the price
Posted Sep. 7, 2022 on HotelsIt was an overall pleasant stay in this hotel. Not far from the nearest metro to the centre, friendly staff and great facilities. Rooms could use an update in terms of the decor, the air con was not working properly and the phone was pretty useless when trying to contact reception (either that or they dudnt answer)....but all and all, thoroughly enjoyed my stay
Comment from Hotel Management
Aug. 3, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Yvette, thank you very much for choosing our Hotel and for taking your time to review your experience here with us. We are delighted to read your excellent comments and very happy to know that you have spent a pleasant stay. Looking forward to welcome you back in the future, we send our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller
Posted Sep. 4, 2022 on Hotels
Comment from Hotel Management
Aug. 3, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Charles, thank you for sharing your experience about your stay at “Contessa Jolanda”. We are happy to know that you enjoyed our Hotel. We will be glad to welcoming you again and we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A traveller
Posted Aug. 7, 2022 on Expedia
The property itself is nice and clean. However the air conditioning in our bedroom wasn't working and it was so hot that day. But we ask the receptionist downstairs and ask if we can transfer to a different room. And they were very helpful without hesitant. The room is spacious and nicely decorated. We had small kitchen but no kettle which is quite important for me. Breakfast was nice specially the croissants❤ The grocery shop is about 7- 10 mins walk and same as metro station. I would recommend this hotel...
Comment from Hotel Management
Aug. 3, 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Cynthia, thank you very much for choosing our Hotel and for taking your time to review your experience here with us. We are delighted to read your excellent comments and very happy to know that you have spent a pleasant stay. Looking forward to welcome you back in the future, we send our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
