Ratings based on 877 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 11, 2024
It appears they were doing upgrades, but when I got to my room that was a different story. The bathroom floor was sticky, one of the bathroom towels had holes in it and then there was a hole in the carpet by the bathroom.
Then when leaving the elevator was down because someone was holding it on another floor. Had to go around then entire building to get to the front to just walk all the way back to get to my car.
Comment from Hotel Management
May 12, 2024 by Customer Service, Hotel Management
Christine, thank you for your feedback. We apologize for the inconveniences you encountered in your room and during your departure. We're in the process of enhancing our guest accommodations and we've noted your concerns for attention. Additionally, the mishap with the elevator is something we take seriously and is being looked into. We value your commentary and assure you it will be used to improve our guests' experiences.
by A traveller
Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by Customer Service, Hotel Management
Thank you for taking the time to leave this wonderful rating, Deanna! We hope to see you again soon at Sheraton Milwaukee Brookfield Hotel so we can share yet another amazing experience!
by A traveller
Posted Mar. 2, 2024 on Expedia
Great place to stay!!
Comment from Hotel Management
Mar. 3, 2024 by Customer Service, Hotel Management
David, we're thrilled to know that you had an outstanding experience at Sheraton Milwaukee Brookfield Hotel. We're proud to serve as a great place for our guests and appreciate your kind feedback. Looking forward to welcoming you back in the future!
by A traveller
Posted Mar. 2, 2024 on Expedia
I enjoyed my time here, would definitely go back
Comment from Hotel Management
Mar. 2, 2024 by Customer Service, Hotel Management
Angela, it's wonderful to hear that you enjoyed your stay at Sheraton Milwaukee Brookfield Hotel. We're thrilled you're considering returning, and we eagerly anticipate the opportunity to welcome you back.
by A traveller
Posted Mar. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Customer Service, Hotel Management
Victoria, we're thrilled to see you had an excellent stay at Sheraton Milwaukee Brookfield Hotel. Your high rating speaks volumes about your experience and we're pleased we could contribute to it. Thanks for opting to stay with us and we eagerly anticipate your return visit for another great stay.
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Customer Service, Hotel Management
Harold, thank you for choosing the Sheraton Milwaukee Brookfield Hotel and taking the time to rate us. It's great to know you had a positive experience. We always aim to exceed guest expectations and value your feedback. We hope to be your preferred choice whenever your travels bring you back to the area.
by A traveller
Only place we stay in when we go to Brookfield.
Posted Feb. 26, 2024 on HotelsComment from Hotel Management
Feb. 26, 2024 by Customer Service, Hotel Management
Sheraton Milwaukee Brookfield Hotel greatly appreciates the wonderful rating. We are thrilled you've had such a positive experience and look forward to welcoming you back in the future. Thank you.
by A traveller
Posted Feb. 20, 2024 on Expedia
The toilet came away from the wall in my room and when I tried to get the continental breakfast they told me it was for the elite guest and it was an extra $5 which I feel should have been comped due to the fact that I had issues with the toilet in my room that I could’ve gotten hurt…. So they rather save $5 than lose $100 cause after that I left a day earlier
Comment from Hotel Management
Feb. 21, 2024 by Customer Service, Hotel Management
It's disheartening to hear about your recent experience. Issues with bathroom fixtures are certainly not part of the standard we strive for and we deeply regret your breakfast concerns. The availability of amenities is designated as per various guest categories, though it's never our intention to make guests feel less valued. We appreciate your feedback as it helps us work on these areas, and we hope you will reconsider returning for a more efficient stay next time.
by A traveller
Posted Feb. 18, 2024 on Expedia
Nice and clean hotel has recently been updated
Comment from Hotel Management
Feb. 19, 2024 by Customer Service, Hotel Management
Kathryn, we're delighted to hear you found the Sheraton Milwaukee Brookfield Hotel to your liking, particularly noting its cleanliness and recent updates. We strive to provide an exceptional experience and it's wonderful to know we succeeded. Thank you, and we anticipate your return in the near future.
by A traveller
Comfortable and clean. Fun pool!
Posted Feb. 16, 2024 on HotelsComfortable stay, friendly staff. The pool was so warm - the kids loved it. We would definitely stay here again if we were traveling in the area.
Comment from Hotel Management
Feb. 16, 2024 by Customer Service, Hotel Management
Angie, we're thrilled to hear that your stay at Sheraton Milwaukee Brookfield Hotel was comfortable and that your children enjoyed the warm pool. We are glad you appreciated the friendliness of our team members. Your positive feedback and willingness to return are highly valued. We are excited to welcome you back during your next trip to the area.
