Ratings based on 24 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.0 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 11, 2023 on Hotels
3 out of 5
by A traveller

Posted Nov. 23, 2019 on Expedia
Very clean and very comfortable. They are very vague about you putting everything back. Does it mean you have to wash all of your dishes and put them back exactly? Communication was lacking. Of the two emails I sent, I never got a response. I left some stuff there and asked if it was found and they decided not to answer me. I ended up leaving it there so I suppose someone else is not enjoying it.
Comment from Hotel Management
Nov. 23, 2019 by Nishikori , Hotel Management
Thank you for your staying with us! We are sorry, but we couldn’t find your messages and wondering how come we couldn’t. Usually the messages from the customers under the Expedia systems are sent to our manager’s mobile phone directory. We will try to check the reason. We are appreciate your advices and try to make it better. Hope we meet you someday soon!
5 out of 5
by A traveller

Posted Mar. 9, 2024 on Expedia
清潔で広々としており、リラックスできました! 黒川温泉まで歩いていくことができないので、ハンドルキーパー必須。
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 25, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 22, 2024 on Expedia
5 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
The cottage style makes it the best feature. The management team is also very nice.
5 out of 5
by A traveller

Posted Jan. 5, 2024 on Expedia
初めてのコテージ宿泊で、大人も子供たちも大はしゃぎでした。 お部屋もキレイに清掃されていました。 内風呂は大きな岩風呂で、ゆっくり入ることが出来ました。 外は滅茶苦茶寒かったですが、お部屋の中は快適で、くつろげました。 夜は沢山の星が見れて、中央のイルミネーションもステキでした。 管理人のご夫婦も従業員の方々もとても親切に対応して下さいました。 次は違うタイプのコテージに泊まりたいです。
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 13, 2023 on Hotels
4 out of 5
by A traveller

Posted Oct. 22, 2023 on Expedia
トイレの水漏れと、お湯が途中から出なくなった
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 30, 2023 on Hotels