Ratings based on 909 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 28, 2024
Would have been nice to have a refridgerator
Comment from Hotel Management
May 29, 2024 by desk manger Virginia, Hotel Management
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. While we do not offer many amenities in our guest rooms, we do offer most of these on the property either complimentary or through vending; and we regret that this was not brought to your attention when you checked in. We recommend that if you have any troubles or concerns during your stay at any Motel 6, just contact the desk staff and they will help you out.We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team
by A traveller
Posted Mar. 4, 2024 on Hotels
First hotel I have stayed at in a long time that is actually updating and keeping up on routine maintenance and pets stay free!
Comment from Hotel Management
Mar. 4, 2024 by desk manger Virginia, Hotel Management
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by desk manger Virginia, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
by A traveller
Pay more and go someplace else!
Posted Mar. 1, 2024 on HotelsWe mainly chose this motel because we have dogs. 9pm at night we could smell someone smoking pot and it was coming from the hall. Neighboring room argued all night after arguing we would smell pot again. The side doors to the building were always locked and not accessible with the room key, which made hauling luggage in and out a pain. I would suggest paying more and going to a motel that does not attract such a sketchy crowd. On the upside, the location felt safe.
Comment from Hotel Management
Mar. 1, 2024 by General Manager Julie, Hotel Management
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We apologize that your stay was less than satisfactory. I reviewed your concerns and comments and I want to express our apologies that your stay was disturbed. We do try to maintain a quiet environment from 11pm to 7am. We are aware of the other noise concerns and we are working on ways to improve the sound levels in the motel.We do want to offer, that if you have ever need anything during your stay, like an amenity, extra linen, or to report any issues, just contact the desk staff and we will do our best to accommodate you. Again, we are sorry that your expectations were not met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
by A traveller
Posted Mar. 1, 2024 on Expedia
Front desk staff very cordial and professional.
Rooms and linens could use an update. lacking items such as hair dryer. Keycard not working on side door. Overall fine for short one-night stay.
Comment from Hotel Management
Mar. 2, 2024 by General Manager Julie, Hotel Management
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
by A traveller
Posted Feb. 26, 2024 on Expedia
The room was simple but nicely decorated.
Comment from Hotel Management
Feb. 27, 2024 by desk manger Virginia, Hotel Management
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by desk manger Virginia, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Feb. 26, 2024 by DO William, Hotel Management
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team
by A traveller
Posted Feb. 23, 2024 on Expedia
No microwave.
Expedia didn't send confirmation nor receipt.
Comment from Hotel Management
Feb. 23, 2024 by desk manger Virginia, Hotel Management
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Fridge and microwave rooms are listed as delux online, or can be asked for during check in, if available we will be happy to upgrade at a small fee of 5. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
by A traveller
Wonderful
Posted Feb. 20, 2024 on HotelsI usually never stay in Motel 6 because of their disgusting accommodations, but this one at Grant Creek is so much better than any I have ever seen. It’s clean and well kept. Also I found it having a very safe & quiet place to stay. No creepy people hanging around and the staff were friendly and helpful. It is minimalistic, but that is what you pay for. The only thing I did not particularly care for were the thin blankets and rough towels. Other than that, it was a very pleasant stay . I do not know why other Motel 6 cannot be as clean and safe as this one.
Comment from Hotel Management
Feb. 20, 2024 by desk manger Virginia, Hotel Management
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
