Ratings based on 96 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from NAIROBI

Posted Feb. 16, 2024 on Expedia
Nice place next to highway. The noise from traffic can be high if you get the room in the block facing the highway.
Comment from Hotel Management
Mar. 13, 2024 by Harish Krishan, Hotel Management
Thank you for your review. We apologise on the noise. We look forward to welcoming you back soon.
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
The room was clean and I loved the ambiance. The staff at the reception was amazing
Comment from Hotel Management
Mar. 13, 2024 by Harish Krishan, Hotel Management
Thank you for your review. Looking forward to welcoming you back soon.
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
They have well trained employees wow
Comment from Hotel Management
Mar. 13, 2024 by Harish Krishan, Hotel Management
Thank you for your review. We look forward to welcoming you back soon.
1 out of 5
by A traveller from Pembroke

Posted Jan. 25, 2024 on Expedia
I was over charged and never stayed in the room I paid for . I would never use Expedia again to book anything as you don’t do your homework about properties as they don’t know how to treat their customer.
Comment from Hotel Management
Jan. 25, 2024 by Harish Krishan, Hotel Management
Dear Mohamed, Thank you for your review. We apologise for the experience you have had. Please give us more detail.
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Hotels
I am in wheelchair ♿️ and they really treats me like a King the employees and their managers are fantastic. One guy his name was Douglas was really good.
Comment from Hotel Management
Jan. 25, 2024 by Harish Krishan, Hotel Management
Dear Ugas, Thank you for the amazing feedback. We look forward to welcoming you back soon.
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Harish Krishan, Hotel Management
Dear Amina, Thank you for your review. We look forward to welcoming you back soon.
5 out of 5
by A traveller

Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Harish Krishan, Hotel Management
Dear Amina, Thank you for your review. we look forward to welcoming you back soon.
3 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Harish Krishan, Hotel Management
Dear Akida, Thank you for your review. We look forward to welcoming you back soon.
4 out of 5
by A traveller

My Experience at CityBlue

Posted Nov. 6, 2023 on Hotels
The place is fabulous, and the service was great. Nice terrace. But one issue they have to work on is finding a way to contain or keep the flies away. Flies can easily distribute bacteria after landing on human or animal stool, dead bodies, and rotten things around us. So keeping flies away is very crucial.
Comment from Hotel Management
Nov. 6, 2023 by Harish Krishan, Hotel Management
Dear Francis,Thank you for your review. We have taken note the feedback provided and assure you we are looking into this.We do look forward to welcoming you back soon.
5 out of 5
by A traveller

Posted Nov. 4, 2023 on Expedia
Comment from Hotel Management
Dec. 1, 2023 by f, Hotel Management
Dear Guest,Thank you for leaving a review about your stay with us.Hope to see you back soon.Hellen