Ratings based on 1,568 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 17, 2024
The bed is amazing.
Comment from Hotel Management
May 20, 2024 by Vanessa Buchanan, Guest Relations Coordinator, Hotel Management
Thank you for your rating, Robert, and wonderful feedback!We're thrilled that you found our beds to be amazing. Providing a comfortable and inviting spot for our guests to rest their heads is an important part of what we do, and we're delighted we contributed to your positive experience.We look forward to the opportunity to welcome you back in the future for another excellent stay.
by A traveller
Posted Apr. 27, 2024
The property was fine...but no place to sit outside...
Comment from Hotel Management
May 2, 2024 by Vanessa Buchanan, Guest Relations Coordinator, Hotel Management
Good day, Daren!Thank you for taking the time to share such detailed and positive feedback. Your comments about our property meeting your expectations are incredibly valuable, and we're delighted to have provided you with a memorable stay.However, we’re sorry to hear that there was no place to sit outside, your comment has been noted and will be addressed promptly.We look forward to the opportunity to welcome you back soon for an even more exceptional stay.
by A traveller from Lincoln
Posted Mar. 7, 2024 on Expedia
No pool...no noisy sports teams. Quiet and relaxing
Comment from Hotel Management
Mar. 8, 2024 by Rhea McKnight, Guest Relations Manager, Hotel Management
Good morning Jamie, thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay with us and appreciated the peaceful atmosphere. We strive to create a comfortable environment for all our guests, and we are glad to know we succeeded during your visit. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.
by A traveller
Posted Mar. 7, 2024 on Expedia
Clean budget friendly accommodations Very handy to casino. Breakfast is not great but it’s included. Overall good value for the money
Comment from Hotel Management
Mar. 8, 2024 by Rhea McKnight, Guest Relations Manager, Hotel Management
Good morning Heidi, thank you for taking the time to leave a review. We are thrilled to hear that you found our accommodations to be clean, budget-friendly, and conveniently located near the casino. Providing value for our guests is a top priority for us, and we are glad you found overall good value for the money. We apologize if the breakfast did not meet your expectations, and we appreciate your feedback. We will take your comments into consideration. We hope to have the opportunity to welcome you back for another pleasant stay soon.
by A traveller
Posted Mar. 5, 2024 on Expedia
The staff were very friendly
Comment from Hotel Management
Mar. 8, 2024 by Rhea McKnight, Guest Relations Manager, Hotel Management
Andrew, thank you for your kind words about our staff's friendliness. Providing excellent service is a top priority for us, and we're delighted to hear that you had a positive experience with our team. Our dedicated staff members work hard to ensure that all guests feel welcome and comfortable during their stay. We appreciate your feedback and look forward to serving you again on your next visit.
by A traveller
Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by Rhea McKnight, Guest Relations Manager, Hotel Management
Good morning Nicole, thank you for your positive rating. We are thrilled to hear that you had a satisfactory experience during your stay with us. Providing exceptional service and comfortable accommodations are our top priorities, and we're delighted that we met your expectations. We look forward to welcoming you back for another enjoyable stay in the future.
by A traveller
Posted Mar. 4, 2024 on Expedia
Very friendly and helpful staff.
Comment from Hotel Management
Mar. 5, 2024 by Rhea McKnight, Guest Relations Manager, Hotel Management
Thank you, Sonia, for your wonderful review! We are delighted to hear that you enjoyed your time with us and that our staff made a positive impression on you. Providing friendly and helpful service is a top priority for us, so it is fantastic to know that we succeeded in making your stay memorable. Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back for another fantastic stay in the future!
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Rhea McKnight, Guest Relations Manager, Hotel Management
Thank you for taking the time to share your experience with us, Colby. We are thrilled to hear that your stay was enjoyable. We hope to have the pleasure of welcoming you back soon!
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Rhea McKnight, Guest Relations Manager, Hotel Management
Jennifer, thank you for your recent stay and for sharing your feedback. We are glad to see that you had a positive experience overall. We value your input and look forward to hosting you again soon!
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Rhea McKnight, Guest Relations Manager, Hotel Management
Thank you for choosing to stay with us and for taking the time to leave a rating. We are pleased to see that you had a good experience during your visit. We value your input and hope to have the chance to exceed your expectations during your next stay with us.
