Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
déception totale !!!
Publié le 28 oct. 2023 sur Hotelsnous avons eu une chambre qui ressemblait à une chambre d’hôpital… horrible,!!! aucune deco, très bruyante !et ils n’avaient paraît-il aucune autre à nous proposer ! le lendemain nous avons reformulé notre souhait de changer et enfin ils nous ont proposé une autre !!!
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Cristiana, Gestion de l’hôtel
Dear Jean Louis, Thank you for your review. Our rooms have been recently renovated with a precise focus on every detail, as this is the philosophy we put into everything concerning our hotel. The interior design items are contemporary, and the rooms have all the necessary elements to make our guests feel special and comfortable. You checked in during the evening, and the next morning, you received a completely free upgrade of your room; we hope that you enjoyed it! We hope that the next time you will have the opportunity to have an experience that suits you. Kind regards, Cristiana
par un voyageur
Publié le 4 sept. 2023 sur Hotels
par un voyageur
Publié le 21 août 2023 sur Hotels
par un voyageur
Publié le 19 août 2023 sur Expedia
Très bel hôtel décoré avec goût et tout confort
Le spa est très agréable
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Vittorio S&M Manager , Gestion de l’hôtel
Dear Caroline, Thank you for your kind review! We are truly happy that you found Palazzo BelVedere a perfect destination for a relaxing and comfortable stay! We hope that you will be glad to come visit us again an try out more of the special treatments based on the rebalancing of the four natural elements offered at our Home SPA and the holistic activities in the Porticato Bianco, in order to have an even more complete experience of rest and wellness! Thank you again for your time on writing this review! Kindest regards,
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Vittorio S&M Manager , Gestion de l’hôtel
Dear CharlesWe're truly surprised by the one-star rating given the positive feedback shared at checkout. We'd love to understand more about your experience to address any concerns and ensure your next visit meets your expectations. Please feel free to reach out for a more detailed conversation.Best regardsVittorioS&M Manager
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Vittorio S&M Manager , Gestion de l’hôtel
Dear Eleonora, A heartfelt thank you for your excellent review. We're so glad you enjoyed your stay at Palazzo BelVedere.Kind RegardsVittorioS&M Manager
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Vittorio S&M Manager , Gestion de l’hôtel
Dear Alessandro,Thanks for the full marks! Your satisfaction and your wellness is our top priority!Kind RegardsVittorio S&M Manager
par un voyageur de Miami
Publié le 23 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Vittorio S&M Manager , Gestion de l’hôtel
Dear Sheridan,We appreciate your review; looking forward to welcoming you back at Palazzo BelVedere.Best RegardsVittorio S&M Manager
par un voyageur
Publié le 28 oct. 2023 sur Hotels
anche ottimo ristorante , raccomandato !!!
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Cristiana, Gestion de l’hôtel
Gentile Federico,la ringraziamo per la sua recensione!Siamo lieti che abbia deciso di evidenziare la grande qualità dei prodotti offerti dal nostro ristorante, l’esperienza enogastronomica è una parte importante della nostra ospitalità!Speriamo di riaverla presto a Palazzo BelVedere e per il prossimo soggiorno le suggeriamo di provare gli speciali trattamenti elementali offerti presso la nostra Home SPA, per avere un’esperienza ancora più completa e rilassante!Cordiali saluti,Cristiana
par un voyageur
Publié le 25 oct. 2023 sur Expedia
I don’t usually leave reviews, but this place forced my hand from just how amazing an experience I had. From being easily reachable for any issues, to assisting in creating a special surprise birthday dinner, everyone member of staff were immaculate. A special mention to front of house Simeone, he was always on hand and made you feel welcome as soon as you stepped in the door. The pictures for this place do not do it justice, hidden away in a beautiful location this property was immaculate and I feel it will just get better and better. Thank you for a wonderful stay.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Cristiana, Gestion de l’hôtel
Dear Alexander, Thank you for taking the time to write this warm review! We are truly happy that we managed to immerse you in our philosophy of wellness and balance in every aspect. At Palazzo BelVedere, we are committed to making everyone feel at home, surrounded by kind people, excellent food, comfortable spaces, and much more to provide a luxurious stay! As you mentioned, the location of Palazzo BelVedere is perfect, nestled in the wonderful Tuscan nature with all the necessary comforts. It's not just a crossing point but the true destination of the journey! Next time, we suggest you try out the special elemental treatments offered by our Home SPA and the holistic activities at the Porticato Bianco. Hope to have you again soon; it was a pleasure to meet you! Kindest regards, Cristiana
