Note fondée sur 1 727 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Nice hotel, however, it is very noisy ( you can hear all conversations as people walk down the hall, doors closing, etc). Not sure whether room doors are too thin or poorly insulated, but it is a problem. We had to ask reception to intervene between 11:00 p.m and 3:00 a.m. (obviously people should not be having conversations in the hallways at those times, but that is another issue …)
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Online Reputation Manager, Gestion de l’hôtel
Dear Serge,Thanks for your commentWe are sorry that you left our facilities with these feelings and we are sorry that you did not fully enjoy your stay.Have no doubt that we will write down your observations to discuss them with the relevant departments and continue improving every day.We apologize for the uncivil behavior of other people.On our website you will find the wide and varied range of hotels we have and the information corresponding to each of them. We are convinced that you will find the one that best suits your needs.We would like you to give us the opportunity to welcome you again in one of our facilities and, thus, be able to present to you the wonderful experience that we are used to offering 100% satisfactory.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager
par un voyageur
Publié le 24 nov. 2023 sur Expedia
Très adapté au adultes qui aime le party. Pour une vacance plus tranquil je recommend durant la semaine car la fin de semaine il y a plus de personne et ca devient plus bruyants. Concernant la nourriture je ne recommend pas le restaurant asiatique (la nourrite n'etait pas tres bonne selon moi) et le buffet devient repetitive pour le dejeuner et lunch. Ca serait bon d'avoir plus de diversité pour dejeuner/lunch.
Service - aggreable et attentif
Bar - très bon et bonne diversité de boisson
par un voyageur
Publié le 21 août 2023 sur Expedia
par un voyageur
Publié le 24 mai 2023 sur Expedia
par un voyageur de Quebec city
Publié le 12 mars 2023 sur Expedia
Nous avons tout aimé !
par un voyageur
Publié le 11 mars 2023 sur Expedia
Bel endroit
par un voyageur
Publié le 8 août 2022 sur Expedia
par un voyageur
Publié le 17 mars 2022 sur Expedia
par un voyageur
Publié le 29 déc. 2021 sur Expedia
Pire expérience de ma vie, on a compromis ma sécurité dans un pays qui m’est inconnu lors de ma lune de miel
par un voyageur
Publié le 18 mai 2024
The property did not give us the room we requested. Gave us molded and spoiled food on numerous ocassions.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Hotel Riu Reggae, Gestion de l’hôtel
Dear Renee,We sincerely regret to learn about this.Much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly.It is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. We regret that we failed to live up to your wishes and we do check daily our food offer, combining quality and variety catering for all tastes. It is through your booking channel that we can review what happened and give you an appropriate response.We will address your concerns with the appropriate members of our team.Best Regards,Hotel Riu ReggaeOnline Reputation Manager
