Ratings based on 936 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Apr. 24, 2024 by Gerente General, Hotel Management
Muchas gracias por sus comentarios y calificación
by A traveller
Posted Feb. 19, 2024 on Expedia
this hotel is horrible we didn’t stay we leave when we saw the conditions of the room, dirty, old and lack of maintenance.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Apr. 24, 2024 by Gerente General, Hotel Management
Gracias por su evaluación y preferencia
by A traveller
Posted Nov. 26, 2023 on Expedia
Comment from Hotel Management
Jan. 4, 2024 by Gerente General, Hotel Management
Gracias por su evaliación
by A traveller
Posted Nov. 19, 2023 on Hotels
Comment from Hotel Management
Jan. 4, 2024 by Gerente General, Hotel Management
Gracias por su evaluación
by A traveller
Great hotel
Posted Nov. 14, 2023 on Hotelsis at a great location , lost of restaurants are near, the mall is also nearby , good place to stay at.
Comment from Hotel Management
Jan. 4, 2024 by Gerente General, Hotel Management
Gracias por su preferencia
by A traveller
Posted Nov. 10, 2023 on Expedia
This hotel doesn't have enough parking for all guests, I had many issues to park my truck because hotel was at "full capacity" and the manager never gave me a solution. Hallways are dirty all the time; when I arrived I saw couple trays with food scraps and garbage and nobody came to clean it.. the trays remained there all the time from my arrival up to I left.. so disgusting!
by A traveller
Posted Oct. 28, 2023 on Expedia
Comment from Hotel Management
Jan. 4, 2024 by Gerente General, Hotel Management
Gracias por su evaluación
by A traveller from lima
Posted Sep. 28, 2023 on Expedia
The worst service ever. Check in clerk has zero customer service skills (Not even heard the word “welcome”).
The room wasn’t ready and still they gave it to us (Dirty areas, without towels and more details).
Really a super bad experience.
It’s considered VIP for Expedia?
by A traveller
Posted Sep. 24, 2023 on Expedia
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