Ratings based on 826 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Definitely a place to stay

Posted Feb. 28, 2024 on Hotels
Place is definitely a place to stay, whole staff is friendly, kind and knowledgeable. Best sleep to have after a long day. Distance from center is not far and also is it close to Monteverde park. Roads are a hassle to get there. Food is delicious.
4 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
The staff is great , told us about the area and explained how far things were. Also contacted our zip line company to double check pick up for us. Rooms were as expected, clean and comfy. For the price can’t beat it
5 out of 5
by A traveller

Honeymoon Stop #3

Posted Feb. 26, 2024 on Hotels
This quiet hotel was the perfect spot. The views were stunning, food was great, and the people were even better. Diego and Justin are some of the best people. They helped us find things to do and gave great recommendations. Not only that but we got stuck with a transfer that didn’t show and Justin spent majority of the morning call everyone he knew to get us a new transfer… saved our butts. Highly recommend this place not just for the stay but for the people. Thanks again!
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Very helpful check in staff
5 out of 5
by A traveller from Canmore

This traveller left a rating score only Posted Feb. 16, 2024 on Expedia
5 out of 5
by A traveller

Posted Feb. 15, 2024 on Expedia
Wonderful property and amazingly helpful staff
5 out of 5
by A traveller

Posted Feb. 14, 2024 on Expedia
The staff was extremely nice and very helpful. I was desperate for a massage and the front desk clerk made arrangements for me at another hotel with a spa for the massage. It was a life saver. I was able to walk to everything I wanted to see in Monteverde
5 out of 5
by A traveller from Canmore

Posted Feb. 14, 2024 on Expedia
Staff were amazing. Very helpful and friendly. Our accommodations were comfortable and very clean. Breakfast was a great bonus!
5 out of 5
by A traveller

Posted Feb. 13, 2024 on Expedia
Excellent stay, would stay again.
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Great service by staff and convenient location.