Ratings based on 1,303 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Perfect spot for a long weekend
Posted Mar. 4, 2024 on HotelsPerfect location in Montreal. Wonderful staff and food and drinks were stellar. We loved our room. I will definitely come back when I am next in town.
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Kathryn,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Maria,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
by A traveller
Posted Feb. 29, 2024 on Expedia
Great front desk and valet staff that make you feel welcome.
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Irving,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
by A traveller from Toronto
Posted Feb. 26, 2024 on Expedia
I have been staying at this hotel for the past 10 years and was always satisfied. However, I find the addition of an "urban experience fee" outrageous. Why not just call it a "I need more money from you fee". Or "I just feel like hiding another fee"
Based on this nuisance I will be staying elsewhere. It is a shame to spoil a great experience with slap in the face when you check out.
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Arthur,Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Intern follow up will be done in order for the information to be explained properly in the future.We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely,Marc PichotGeneral Manager
by A traveller
Posted Feb. 24, 2024 on Hotels
The hotel was ok but a bit outdated compared to other sofitel locations. Staff was great and very responsive. Our requests were ready upon arrival.
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
by A traveller
Posted Feb. 23, 2024 on Expedia
From the second we got there, they took care of everything. Valley parking, they brought bags to the rooms, even had a concierge on site to walk your dog. Super pet friendly (with a fee) and wonderful staff!
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Victoria,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
by A traveller
Posted Feb. 19, 2024 on Expedia
Very clean and quiet stay. The staff were accommodating and friendly. Will stay there again!
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Vicky,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Josef Fred,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Apr. 5, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Philip,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
by A traveller
Posted Jan. 22, 2024 on Expedia
The staff here are amazing and so helpful! We were traveling with our toddler and they were so sweet and accommodating. We had a great experience staying here - highly recommend!
Comment from Hotel Management
Jan. 23, 2024 by Sofitel Montreal Golden Mile, Hotel Management
Bonjour Samantha,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager
