Note fondée sur 650 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 nov. 2022 sur Expedia
Emplacement nous convenait parfaitement
Commentaires de Gestion de l’hôtel
20 nov. 2022 par Toni, Gestion de l’hôtel
Merci
par un voyageur
Publié le 26 août 2022 sur Expedia
Nous avons été satisfait de cet hôtel, bonne situation, parfait pour les enfants avec leur piscine. Nous avons aimé l'heure des déjeuners
Commentaires de Gestion de l’hôtel
26 août 2022 par Toni, Gestion de l’hôtel
Merci! Heureux que vous ayez apprécié votre séjour avec nous.
par un voyageur
Publié le 23 juill. 2022 sur Expedia
Très bel hôtel Rapport qualité prix excellent
Commentaires de Gestion de l’hôtel
24 juill. 2022 par Toni, Gestion de l’hôtel
Thank you for staying. We appreciate it. Hope to see you again. Have a great summer!
par un voyageur
Publié le 20 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2022 par Toni, Gestion de l’hôtel
So glad you enjoyed your stay. Thank you for choosing us and look forward to your next visit.
par un voyageur
Publié le 4 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2019 par Toni, Gestion de l’hôtel
Thank you for staying with us. We hope you enjoyed your stay.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Toni, Gestion de l’hôtel
Hello Alan,Thank you for taking the time to review your stay with us. We are happy to see you enjoyed it, and welcome you back anytime you are in the area. Thank you.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
The check in was great.
The pool was fine the first time we went.
The room was nice.
Saturday night, between 9:30pm and 11:30pm someone was letting their kids run around in the hall and bang around in the room. I don't know who it was, but it kept my whole family up. It was not dealt with till between 11:30pm-12am.
I am getting my deposit back which I knew I would, but because of the way our night went, it would be nice to have gotten a portion of our initial payment back also.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Toni, Gestion de l’hôtel
Hello Ashlynn,I am happy to hear you enjoyed some aspects of your stay with us.It is disheartening to witness parents or guardians allowing their children to freely roam the halls, disturbing other guests. Managing such situations can be quite challenging but I assure you that we diligently enforce our policies, and the individuals involved did eventually comply after being diligently addressed. I sincerely apologize for any disruptions caused by these guests, as ensuring guest satisfaction is our top priority. We strive to provide all guests with opportunities to adhere to our policies, and I regret that this experience did not meet your expectations. I do see that you mentioned compensation for the noise. Unfortunately, you booked through a third party and we have no authority to make any changes to the booking or the contractual agreement you entered into when booking. This would have to be a conversation you have with them. Our hands were and are tied. It's unfortunate your second-night experience did not meet your expectations, and I extend my sincerest apologies. We value your patronage and hope you consider giving us another chance in the future.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Toni, Gestion de l’hôtel
5 out of 5! Thanks for the wonderful review and the time you took to offer us one. We hope to see you again in future visits and want to thank you for choosing us.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Great service
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Toni, Gestion de l’hôtel
Thank you for choosing us, and so happy you enjoyed your time here. Hope to see you when in the area again. We appreciate it and you!
par un voyageur de Saskatoon
Publié le 4 févr. 2024 sur Expedia
Great Hotel in MJ.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Toni, Gestion de l’hôtel
Hello Jason,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel to be great. Providing excellent service and a comfortable stay is our top priority, and it's wonderful to know that we met your expectations.We sincerely appreciate your choice to stay with us and look forward to welcoming you back on your next visit to Moose Jaw.
