Ratings based on 302 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 6, 2024
No cable so no TV.
by A traveller from EL SEGUNDO
Posted May 4, 2024
Room okay
by A traveller
Posted Feb. 24, 2024 on Expedia
The plus factors were the room itself was clean and the staff we interacted with were pleasant.
As opposed to other Red Roofs we have stayed in there was no refrigerator, no microwave, and the tv worked but had no cable or local channels so was essentially useless. The heater/air conditioner was very noisy when it came on. I wish it would have stayed on to drown all the other noises out.
I also didn’t like the fact someone was going around to the other rooms, presuming that some people staying there are in rehab or something similar, and doing a room check at 10pm. It was also unsettling that someone after 10 pm yelled murder and then went to talk about some things with another person outside. Didn’t feel like the best of areas and didn’t like being in the midst of whatever else was going on at the motel.
Comment from Hotel Management
May 23, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Dear Julie, We are sorry to hear your recent experience at the Red Roof Inn Dayton - Moraine/U of Dayton did not meet your expectations. The insight you provided us with is nowhere near the standard of our brand, so I was truly disappointed. I have certainly brought this to management’s attention in an effort to investigate your concerns and have them addressed. We at Red Roof appreciate your business and truly value your feedback. We wish you all the best in your future travels. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
by A traveller
Posted Feb. 20, 2024 on Expedia
No comment.
Comment from Hotel Management
May 23, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Robert. The staff and I at the Red Roof Inn Dayton - Moraine/U of Dayton were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
May 23, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Lissette. The staff and I at the Red Roof Inn Dayton - Moraine/U of Dayton were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
May 23, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Luke. The staff and I at the Red Roof Inn Dayton - Moraine/U of Dayton appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist
by A traveller
Great for the area and price
Posted Dec. 29, 2023 on HotelsYour staff are VERY professional and nice! The property is a little dated but for the price it’s better than I expected
Comment from Hotel Management
Jan. 2, 2024 by General Manager, Hotel Management
Thank you for your review!!!!!, we are glad you came to see us please come back and see us again...
by A traveller
Posted Dec. 23, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by General Manager, Hotel Management
We apologize for any inconvenience you had a our hotel we try to give the best service, please give us a chance to make you stay better, thank you for your review.
by A traveller
Posted Dec. 9, 2023 on Expedia
Night front desk help was very nice. Hotel was clean. Not best neighborhood but not worst either. Tv wouldn’t work and shower was weak
Comment from Hotel Management
May 23, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Joshua. The staff and I at the Red Roof Inn Dayton - Moraine/U of Dayton appreciate your 3/5 score following your stay. I am happy that our clean hotel and nice front desk staff pleased you. However, you stated that the TV wouldn't work and the shower was weak, which was saddening to read. Our Red Roof team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
by A traveller
Posted Dec. 4, 2023 on Expedia
Comment from Hotel Management
Dec. 5, 2023 by Devorine RediResponse Specialist, Hotel Management
Thank you for taking a moment to rate your experience, Paul. The staff at the Red Roof Inn Dayton - Moraine/U of Dayton and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist
