Ratings based on 33 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 17, 2023 on Expedia
We had a great time. It's very family-friendly.
Comment from Hotel Management
Jul. 20, 2023 by Terama Ski Club, Hotel Management
Glad you enjoyed your stay.
by A traveller
Posted Jun. 21, 2023 on Wotif
Love to stay here. The staff is very friendly. The place is very clean and awesome breakfast.
Comment from Hotel Management
Jul. 7, 2023 by Terama Ski Club, Hotel Management
Glad you enjoyed your stay.
by A traveller
Posted Sep. 20, 2022 on Wotif
Short distant to town center and snow fields.
Comment from Hotel Management
Sep. 24, 2022 by Terama Ski Club, Hotel Management
Glad you enjoyed your stay
by A traveller
Best places to stay at Buller
Posted Jul. 25, 2022 on HotelsGreat place to stay. Clean and tidy with friendly staff.
Comment from Hotel Management
Jul. 25, 2022 by Terama Ski Club, Hotel Management
Glad you enjoyed your stay.
by A traveller
Posted Jun. 27, 2022 on Wotif
by A traveller
Posted Jul. 14, 2021 on Wotif
The manager and the staff was rude and the staff is sitting in the lobby and watching everyone that what they are doing, must say the level of privacy was not high.
Comment from Hotel Management
Jul. 14, 2021 by Terama Ski Club, Hotel Management
Hi, I'm Sorry you found our managers to be unfriendly. We have had nothing but good comments from other guests. Unfortunately at this time of Covid 19 we need to make sure all protocols are followed. This includes making sure every guest signs in on the attendance record and the Victoria contract tracing app. I do apologize if this made you feel unwelcome but it is something we all need to do. I hope your stay was otherwise pleasant.
by A traveller
Posted Jul. 10, 2021 on Hotels
by A traveller
Posted Jul. 6, 2021 on Hotels
Comment from Hotel Management
Jul. 6, 2021 by Terama Ski Club, Hotel Management
Thank You. Glad you enjoyed your stay
by A traveller
Posted Sep. 1, 2019 on Expedia
It was really clean and had great breakfast variety.
Comment from Hotel Management
Sep. 1, 2019 by Terama Ski Club, Hotel Management
Thank you for you response. I'm Glad you enjoyed yourselves.
by A traveller
Posted Aug. 13, 2019 on Lastminute
Comment from Hotel Management
Aug. 15, 2019 by Terama Ski Club, Hotel Management
Thank you for your rating
