Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par HUET de PARIS
EXCELLENT SERVICE
Publié le 15 juill. 2013 sur Hotels¨Personnel très ' efficient'/ Excellent service/Toutes aménités dans chambre/Petit-déj buffet varié et copieuxldans restaurant vegetarien/possibilité de commander oeufs etc dans chambre/un autre resto non-veg pour autres repas /pas de piscine ni de fitness center mais pour clients n'exigeant pas cela n'a pas d'importance/excellent adresse pour client cherchant habiter dans cette zone ou bcp de bureaux, organismes etc. sont installés//eloigne du centre ville mumbai//
Commentaires de Gestion de l’hôtel
15 janv. 2017 par General Manager, Gestion de l’hôtel
Dear Sir,
It was a pleasure having you stay with us at Fortune Park Lakecity , Thane.
We thank you for sparing your valuable time to evaluate our product and services.
We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.
Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you,
Kind Regards,
Liton Sarkar
Front Office Manager
par un voyageur
Publié le 16 déc. 2023 sur Expedia
Fantastic hotel, staff and food.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Neelesh, We're thrilled to read your fantastic remarks on our hotel, staff, and food! It's our main motive to make our guests feel comfortable, well-fed, and valued at all times, so your feedback is greatly appreciated. We're dedicated to providing excellent service and a wide variety of delicious dining options. We hope to have the pleasure of welcoming you back soon for yet another memorable experience. Thanks & Regards Anshul SethiFortune Park Lakecity, Thane
par un voyageur
Publié le 28 nov. 2023 sur Expedia
This a hidden gem. Quiet, clean and friendly. The first hotel I have seen outside Japan with anti-fogging mirror in the bathroom. The smoothest lift ride in Mumbai. Especially like to commend Rakshika in the restaurant for customer service.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par General Manager, Gestion de l’hôtel
Dear Aniruddha, We're thrilled to hear such high praises about your stay with us. We take pride in providing a serene, clean environment with amiable staff. Hearing that you appreciated these aspects of our hotel is immensely encouraging. It's wonderful to know that our anti-fogging mirrors and smooth lift operations added value to your visit. Furthermore, we are delighted to hear about your positive experience with Rakshika in the restaurant. We strongly believe that excellent customer service enhances the overall experience, and Rakshika plays a key role in delivering that promise. Your commendation will definitely be shared with her to acknowledge her commendable efforts. We look forward to hosting you again, and assure you of our unwavering efforts towards maintaining our service standards and making your future visits even more remarkable. Anshul SethiGeneral Manager
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Gostei de tudo
Commentaires de Gestion de l’hôtel
29 nov. 2023 par General Manager, Gestion de l’hôtel
Dear Vinicius, Thank you for taking the time to share your feedback with us. We greatly appreciate your positive comments and are delighted to hear that you liked everything during your stay. Our team strives to provide exceptional service and a comfortable experience for all our guests. In regards to your suggestion, we understand the importance of continuous improvement and appreciate your input. We will carefully review your suggestion with our management team to consider any possible enhancements to our offerings. Your feedback is invaluable to us as it helps us identify areas where we can further elevate the guest experience. We will also ensure that your concerns are addressed promptly. It is our goal to provide a seamless and enjoyable stay for all our guests, and we apologize for any inconvenience you may have encountered. Our team will investigate the issues mentioned and take appropriate action to prevent similar situations in the future. Once again, we would like to express our gratitude for your valuable feedback. Your satisfaction is of utmost importance to us, and we are happy to have met your expectations. Should you plan to visit us again, we look forward to providing you with another exceptional experience. If you have any further suggestions or concerns, please feel free to reach out to us. Anshul SethiGeneral Manager
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Need to change furniture
Commentaires de Gestion de l’hôtel
29 nov. 2023 par General Manager, Gestion de l’hôtel
Dear gershon, Thank you for sharing your concern about the furniture in our hotel. We understand how important it is to provide a comfortable and aesthetically pleasing environment for our guests. Our aim is to create a fresh and inviting atmosphere that meets the expectations of our valued guests, like yourself. We appreciate you bringing this matter to our attention and assure you that your feedback has been taken seriously. Rest assured, we strive to continuously improve our facilities to ensure a memorable and satisfying experience for all our guests. We look forward to welcoming you back and showcasing our newly upgraded furniture. Anshul SethiGeneral Manager
par un voyageur
Publié le 18 nov. 2023 sur Hotels
Das hotel ist sehr gut alles in allem. Das hotel ist per location ist sehr gut. Aber wenn Gäste gab im Zimmer nebenan dann konnte Man hören. Das ist der einzige Nachteil gewesen.
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Rahul Gawali, Gestion de l’hôtel
It was a pleasure having you stay with us at Fortune Park Lake city , Thane.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Rahul Gawali Asst. Front Office Manager
par un voyageur
Publié le 5 nov. 2023 sur Expedia
Clean, great staff, spacious but basic rooms, great vegetarian breakfast, right next door to a mall … but within a hospital!
Commentaires de Gestion de l’hôtel
6 nov. 2023 par RAHUL GAWALI, Gestion de l’hôtel
It was a pleasure having you stay with us at Fortune Park Lake city , Thane.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Rahul Gawali Asst. Front Office Manager
par un voyageur
Publié le 28 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Rahul Gawali, Gestion de l’hôtel
It was a pleasure having you stay with us at Fortune Park Lake city , Thane.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Rahul GawaliAsst. Front Office Manager
par un voyageur
A great stay
Publié le 17 sept. 2023 sur HotelsVery good experience. Great location, good food, attentive staff.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Rahul Gawali, Gestion de l’hôtel
It was a pleasure having you stay with us at Fortune Park Lake city , Thane.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Rahul GawaliAsst. Front Office Manager
par un voyageur
Publié le 17 juin 2023 sur Expedia
Next to Mall
Commentaires de Gestion de l’hôtel
19 juin 2023 par Rahul Gawali, Gestion de l’hôtel
Dear Sir, Namaste! Thanks for sharing your feedback by giving us nice points. Thanks & Regards,
