Ratings based on 15 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024 on Expedia
Great stay. Would recommend and will return.
Comment from Hotel Management
Mar. 19, 2024 by Lily, Hosteeva Team, Hotel Management
Thank you for your feedback, Tanique! We're delighted to hear that you had a great stay. We look forward to welcoming you back in the future!
by A traveller
Posted Dec. 31, 2023 on Expedia
We were not warned at time of booking that there was going to be construction in a unit next to ours. We had to listen to construction noise like drilling the whole time. Terrible experience.
Also it was very hard to get information from the agency responsible for this rental, Hostiva, to get the door access code, info about parliamentary etc. Their app doesn’t work at all. When I complained about the noise, they told me they are not responsible since they are not renting those noisy units ! Talk about shoveling the problem up in the air. Poor client service, they don’t care about the customer. I felt laughed at with my claim. I will never reserve through them never again.
Comment from Hotel Management
Feb. 5, 2024 by Brian, Hotel Management
Hi Martine. Thank for sharing your feedback. We are truly sorry to know you feel this way after your stay with us. As was discussed earlier, we don't manage the entire building but a few condos there, thus, some things are simply beyond our control, such as construction works at the condo above. While we sincerely appreciate each and every feedback, we wish you had also mentioned the communication we had throughout and after the stay. Even though the situation was indeed out of our control, it's disheartening to learn from the reservation notes you almost set an ultimatum of a full refund and declined any other resolutions that were offered. Hope above helps to address your concerns. Safe travels.
by A traveller
Posted Oct. 20, 2023 on Hotels
Comment from Hotel Management
Oct. 22, 2023 by Brian, Team Hosteeva, Hotel Management
Hi Kyle! Thank you for staying with us and giving us a perfect rating. Our place aims to provide a truly unique experience. We hope your next stay is just around the corner.
by A traveller
Posted Oct. 13, 2023 on Expedia
Building needs to be updated, the view of the ocean was excellent
Comment from Hotel Management
Jan. 11, 2024 by Safe Travels, Carrie, Team Hosteeva, Hotel Management
Thank you for sharing your thoughts on your recent stay with us, Emile We're thrilled to hear that you enjoyed the excellent ocean view. Your feedback about the building is valuable, and we'll certainly take it into consideration for future improvements.We hope to welcome you back
by A traveller
Posted Oct. 3, 2023 on Expedia
Stay was good
Comment from Hotel Management
Oct. 4, 2023 by Safe Travels, Carrie, Team Hosteeva, Hotel Management
Thank you for choosing us for your stay, John. It's great to read you had a good stay with us. Come back anytime!
by A traveller
Dog friendly neighbors
Posted Sep. 19, 2023 on HotelsNothing about this booking mentioned that this building is essentially a dog park. Some units, are not dog friendly, as is this listing, but most are (two dog limit). The unit below us had a dog that barked nearly the entire stay. And a lot of barking on the beach. My wife has high allergies to canines. And it was a non refundable booking. It could have been a premium value otherwise.
Comment from Hotel Management
Sep. 19, 2023 by Lea, Hotel Management
Thank you for sharing your feedback about your recent stay with us, Thomas. We sincerely apologize for any inconvenience you experienced regarding the noise and pet-related issues. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that this was not the case for you. If you decide to stay with us again in the future, please let us know in advance about any specific preferences or allergies, and we'll do our best to accommodate you.Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.
by A traveller
Posted Sep. 14, 2023 on Expedia
Resort and grounds were excellent.
Comment from Hotel Management
Sep. 15, 2023 by Lea, Hotel Management
Hi, Eric! Thank you for being an amazing guest - it was an absolute pleasure hosting you, and we're thrilled to hear that you had an excellent experience with our resort and grounds. If you ever plan to visit again or have any suggestions for how we can make your stay even better, please don't hesitate to reach out. We look forward to welcoming you back in the future!
by A traveller from columbiana
Posted Aug. 30, 2023 on Expedia
Nothing special
Comment from Hotel Management
Sep. 3, 2023 by Brian, Team Hosteeva, Hotel Management
Hi James! Thanks for staying with us and sharing your review with other travelers. We are glad to know you had an overall satisfying stay with us and would love to host you again in the future for a truly amazing experience! Safe travels.
by A traveller
Posted Aug. 13, 2023 on Expedia
Beautiful place
Comment from Hotel Management
Aug. 13, 2023 by Brian, Team Hosteeva, Hotel Management
Thanks so much for your positive feedback and good vibes, Mauricio. We're happy that you're happy, and we're looking forward to your next visit. Hurry back!
by A traveller
Posted Aug. 7, 2023 on Expedia
Super pleased with this condo. It was quiet, comfortable, and clean. But it was the view from the 19th floor that was most relaxing and enjoyable. Parking was across the street but easily accessible. Would definitely book this condo again.
Comment from Hotel Management
Aug. 8, 2023 by Lily, Team Hosteeva, Hotel Management
We're delighted to hear that you had such a positive experience at our condo, Lesa! It's great that you found it quiet, comfortable, and clean, and we're glad that the 19th-floor view added to your relaxation. We appreciate your understanding about the parking situation and are glad it was accessible for you. Thank you for your kind words, and we look forward to having you book with us again in the future!
