Note fondée sur 336 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juin 2024
Need to spray more for bugs
Commentaires de Gestion de l’hôtel
3 juin 2024 par Manager, Gestion de l’hôtel
Hello Harry, Thank you for bringing this to our attention. We take guest feedback seriously and will address this matter with our pest control team to ensure a more comfortable stay for our future guests. We appreciate your valuable input.
par un voyageur
Publié le 15 mars 2024
I arrived to find only one person working the check in with several people waiting. After getting my room I was frustrated and left the hotel to meet with friends. When I returned I started to settle into the room and discovered that it was disgustingly dirty. The bathroom had small black curly hairs all over it. The "clean" towels also contained dirt. I saw a small roach in the shower. And if that was not enough, maintenance tried to enter the room with me inside without checking to see if it was occupied. The latch was the only thing that kept them out. I was only staying one night so I suffered through to the next morning. I left without complaining because I felt I may loose my temper due to the lack of sleep. Do yourself a favor (STAY AWAY FROM THIS HOTEL)
Commentaires de Gestion de l’hôtel
16 mars 2024 par Manager, Gestion de l’hôtel
Hello Edward,We're sorry to hear about your experience at our hotel. We take all feedback seriously and will address the issues you've raised with our team for improvement. Your comfort and satisfaction are important to us, and we apologize for any inconvenience caused during your stay. Thank you for sharing your concerns with us, and we hope to have the opportunity to welcome you back for a better experience in the future.
par un voyageur
Publié le 7 mars 2024 sur Expedia
I will return
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Brenda, We appreciate your feedback and hope to exceed your expectations on your next visit. Thank you for choosing our hotel for your stay.
par un voyageur
Publié le 5 mars 2024 sur Expedia
The staff are very friendly. There is construction going on which restricts usage of some areas.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Carol,We appreciate your feedback on our friendly staff. Our team is dedicated to ensuring a positive guest experience. We recommend contacting our management to address any concerns regarding the ongoing construction.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Staff very nice!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Sheila,We are grateful to hear that you found our staff to be very nice during your stay. Our team takes pride in providing excellent service to all our guests. If you have any further feedback or need assistance in the future, please do not hesitate to contact us directly.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Steven,We appreciate you taking the time to share your experience with us. Please don't hesitate to contact us directly with any further feedback so we can continue to improve our services.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Sidney,Thanks for bieng our guest. Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Jeremy, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to discuss any concerns, so we can address them accordingly.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The property is older but completely refurbished in a modest way, clean, every thing works, nice shower, great value.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello Barry,We're glad to hear you enjoyed our recently refurbished rooms and found them to be clean and well-maintained. It's fantastic that you appreciated our amenities and had a great value stay with us. Your positive feedback motivates us to maintain our standards. Thank you for sharing your experience with us.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Paid a fee of $135 for resort
Got nothing for it
A total rip off
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello Robert, We appreciate your feedback and regret to hear that you feel your stay did not meet expectations. Should you wish to discuss your experience further, please reach out to our management team directly. Your insights are valuable for our ongoing improvements.
