Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2022 sur Expedia
All good
Commentaires de Gestion de l’hôtel
6 oct. 2022 par Rebecca-Assistant General Manager, Gestion de l’hôtel
Jean, Thank you for taking the time to review our hotel. We appreciate the wonderful feedback!
par un voyageur
Publié le 19 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2019 par Amber, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We are very pleased to hear that we were able to make your stay a lot more enjoyable through our staff and services. If there was anything we could have also done better please let us know. We look forward to seeing you again in your next trip to Napa Valley. Sincerely, Amber Aoki -Front Desk Supervisor
par un voyageur
Publié le 15 juill. 2019 sur Expedia
Nice location, clean, new, wine tasting, pool, training room.
Commentaires de Gestion de l’hôtel
20 juill. 2019 par Rebecca-Assistant General Manager , Gestion de l’hôtel
Anonymous,
Thank you for taking the time to review our hotel. We appreciate the wonderful feedback. We are happy to hear that our location suited your needs and you enjoyed the wine tasting, pool and gym.
We hope to see you again on your next trip to Napa Valley.
Rebecca-Assistant General Manager
par un voyageur
Publié le 30 déc. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
30 déc. 2018 par Kalah Williams (Front Desk Supervisor) , Gestion de l’hôtel
Thank you for your feedback on your most recent stay. We hope to see you again in the future!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Darian Dickerson ||Front Desk Supervisor||, Gestion de l’hôtel
Thank you for your feedback!We are glad to hear that you enjoyed your stay with us!We hope to see you again soon.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Darian Dickerson ||Front Desk Supervisor||, Gestion de l’hôtel
Thank you for review!We thrive to make every stay as comfortable as possible. I see we have fallen short in providing you with the best service possible. I would love to hear about your stay so that we can improve our service for you and others in the future.Would you mind sharing with me what we can do better in the future to make your stay more enjoyable?
par un voyageur
Publié le 20 févr. 2024 sur Expedia
reservation did not explained the pool and the sauna were closed for renovation.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Melissa Samonte | Director of Sales, Gestion de l’hôtel
Hi Juan, thank you for your feedback! We hope to host you again in the future once our pool and sauna has reopened. Cheers!
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Need lots of improvements
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Darian Dickerson ||Front Desk Supervisor||, Gestion de l’hôtel
Thank you for your feedback!We thrive to make every stay as comfortable as possible. I see we have fallen short of providing the best service.Would you mind sharing what we can improve on so that we can better serve you and others in the future?
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Darian Dickerson ||Front Desk Supervisor||, Gestion de l’hôtel
Thank you for your feedback!We are glad to hear you enjoyed your stay!We hope to see you again soon.
par un voyageur de Irvine
Publié le 17 févr. 2024 sur Expedia
Our stay was great. One thing I can say though is that the doors to the room has a big gap from the floor. You can see light shine through at night and hear conversations from the hallway.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Darian Dickerson ||Front Desk Supervisor||, Gestion de l’hôtel
Thank you for your feedback!We are glad to hear that your stay was great! Rest assured we will address the issue with the door. Thank you for making us aware of this!We hope to see you again!
