Ratings based on 861 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Metairie
Posted Mar. 9, 2024
Comment from Hotel Management
Apr. 2, 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Mari-Elise,Thank you so much for taking the time to rate your trip at Silverado Resort. Your feedback means the world to us. We're delighted to know that you had a nice experience during your stay. We hope to welcome you back again soon for another wonderful visit.
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Resort Manager, Silverado Resort, Hotel Management
Hi David, thank you for your review. We appreciate your feedback and hope to have the opportunity to enhance your experience even further on your next visit.
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 1, 2024 by Resort Manager, Silverado Resort, Hotel Management
Julie, thank you for your five-star rating. We appreciate your support and hope to welcome you back again soon for another fantastic experience.
by A traveller
Posted Feb. 26, 2024 on Expedia
I like the hospitality and the area.
Comment from Hotel Management
Feb. 26, 2024 by Resort Manager, Silverado Resort, Hotel Management
Royce, thank you for your review. We're delighted to hear that you enjoyed the hospitality and the beautiful surroundings of our area. It's our pleasure to provide a welcoming experience for our guests. We hope to have the opportunity to welcome you back for another memorable stay soon.
by A traveller
Posted Feb. 26, 2024 on Expedia
Great place to stay, enjoy the amenities, foods , and drinks options 👌
Comment from Hotel Management
Feb. 26, 2024 by Resort Manager, Silverado Resort, Hotel Management
Nazanin, thank you for your wonderful review. We're thrilled to hear that you had a great stay and enjoyed our amenities, food, and drink options. It's always our goal to provide a memorable experience for our guests, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another Napa Valley getaway soon.
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Resort Manager, Silverado Resort, Hotel Management
Hi Jacqueline, thank you for taking the time to leave a review. We are glad to see you enjoyed your stay with us in Napa Valley.
by A traveller from Danville
Posted Feb. 20, 2024 on Expedia
I was shocked at how dated the property was for the price. We got a "deal" at an average of $700 per night for what they billed as a "Two bedroom SUITE". I figured this was attached to the main hotel, but there is no main hotel with rooms. Silverado is an old house with no rooms in it & you stay AROUND the property in dated condos. For $700 per night, I didn't have a walk in shower. It was dated 8 x 8 white tile with the 1970's type of tub. I felt it was a bit of false advertising as I didn't see anywhere that the property was a separate condo and quite far away from the spa, main house/bar/restaurant and cafe (good breakfasts). Had a nice dinner in their Grill, but again, we couldn't even WALK from our 1970's condo to dinner/bar/main house. We had to take a shuttle. Maybe I missed something. Plus the pics made it look much nicer. It was very clean and spacious and great for maybe $200 per night, but not $700 per night. I know Napa is expensive, but I would much rather stay downtown at the Archer or another nice hotel. As long as you know what you are getting into you won't be disappointed. The family room with fireplace, TV and couches were big and cozy. Had to take Ubers everywhere.
Comment from Hotel Management
Feb. 21, 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Nicole, Thank you for sharing your recent experience with us. We appreciate your feedback and regret any disappointment you encountered during your stay. We want to assure you that we are currently in the process of rolling out property-wide renovations aimed at enhancing the guest experience.While we're pleased to hear that you enjoyed the cozy family room and your dining experience at The Grill, we understand your concerns and your feedback is invaluable to us as we strive to improve our communication and services.We hope you'll consider returning in the future to experience the improvements we're making. Thank you again for your feedback, and we hope to have the opportunity to exceed your expectations in the future.
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Resort Manager, Silverado Resort, Hotel Management
Hi Robert, we appreciate your feedback and hope you had an enjoyable experience during your stay. If there's anything specific you'd like to share with us, please feel free to reach out. We look forward to welcoming you back again soon.
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Resort Manager, Silverado Resort, Hotel Management
Hi Elizabeth, thank you so much for your glowing 5-star review. We're thrilled to hear that you had a fantastic experience with us, and hope to welcome you back soon.
by A traveller
Posted Feb. 19, 2024 on Expedia
Very peaceful. A great spa facility and close to NAPA
Comment from Hotel Management
Feb. 21, 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Bhawanjit, We're delighted to hear that you found our resort to be very peaceful and enjoyed our spa facilities. Being close to Napa, we strive to offer a tranquil retreat for our guests to unwind and rejuvenate. We hope to have the pleasure of welcoming you back for another relaxing experience in the future
