Ratings based on 274 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by palazzo firenze, Hotel Management
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by palazzo firenze, Hotel Management
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze
5 out of 5
by A traveller

Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by palazzo firenze, Hotel Management
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 12, 2024 by palazzo firenze, Hotel Management
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "
5 out of 5
by A traveller from ISLE OF LEWIS

Posted Jan. 12, 2024 on Expedia
it had the most amazing best breakfast choice iv ever seen in any hotels in italy 10/10
Comment from Hotel Management
Jan. 14, 2024 by palazzo firenze, Hotel Management
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "
1 out of 5
by A traveller

Posted Dec. 26, 2023 on Expedia
Extremily dangerous with police in front of the hotel when arrived the migration crisis is really alive in this, my car window was broken in front of the hotel and the front desk told me that was fine parking in front of the hotel
Comment from Hotel Management
Dec. 27, 2023 by palazzo firenze, Hotel Management
dear customer, we are sorry about your car but it does not depend on the hotel, reviews should not be made about the place or the city but about the structure
2 out of 5
by A traveller

Posted Dec. 16, 2023 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by palazzo firenze, Hotel Management
Gentile cliente,ci dispiace sentire che la nostra struttura non abbia soddisfatto le sue aspettative. Prenderemo il suo feedback in attenta considerazione per non sbagliare la prossima volta.Sperando di riaverla come nostro ospite, le auguriamo una buona giornata
4 out of 5
by A traveller

Posted Dec. 14, 2023 on Hotels
Comment from Hotel Management
Dec. 27, 2023 by palazzo firenze, Hotel Management
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "
3 out of 5
by A traveller

Posted Nov. 26, 2023 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by palazzo firenze, Hotel Management
Gentile cliente,ci dispiace sentire che la nostra struttura non abbia soddisfatto le sue aspettative. Prenderemo il suo feedback in attenta considerazione per non sbagliare la prossima volta.Sperando di riaverla come nostro ospite, le auguriamo una buona giornata
4 out of 5
by A traveller

Posted Nov. 25, 2023 on Expedia
Comment from Hotel Management
Nov. 28, 2023 by palazzo firenze, Hotel Management
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "