Ratings based on 1,147 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 10, 2024
Comment from Hotel Management
Jun. 11, 2024 by Director of Rooms Operations, Hotel Management
Dear Marlana, We appreciate you taking the time to leave your generous rating regarding your recent visit to Sonesta Nashville Airport. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. NelsonDirector of Rooms Operations
by A traveller
Posted May 25, 2024
Comment from Hotel Management
Jun. 15, 2024 by Director of Rooms Operations, Hotel Management
Dear Randall, Thank you for your terrific rating of Sonesta Nashville Airport. We are pleased your experience with us was an excellent one, and we look forward to welcoming you back soon. Nelson,Director of Rooms Operations
by A traveller
Posted May 10, 2024
Restaurant in site was wonderful. Starbucks is a plus. Hotel was very nice and clean!
Comment from Hotel Management
May 11, 2024 by Director of Rooms Operations, Hotel Management
Dear Tonya, Thank you for choosing to stay with us at Sonesta Nashville Airport and sharing your wonderful feedback. We are delighted to know that our delicious onsite restaurant and clean property made your stay a memorable experience. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Nelson Director of Rooms Operations
by A traveller
Posted Mar. 23, 2024
Comment from Hotel Management
Apr. 12, 2024 by NM, Hotel Management
Thank you for the rating
by A traveller
Posted Mar. 17, 2024 on Expedia
Noce, clean, friendly
Comment from Hotel Management
Mar. 18, 2024 by Director of Rooms Operations, Hotel Management
Dear Nicole, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled you enjoyed our Southern hospitality and that clean facilities enhanced your time with us. It would be our pleasure to have you stay with us again on your next trip to Music City.Nelson Director of Rooms Operations
by A traveller
Overall-Good!
Posted Mar. 16, 2024 on HotelsI’ve never stayed with Sonesta before do here is my first impression. The location was great for my needs. I wish they would have complimentary coffee in the lobby, with coffee condiments as my room pod coffee tray lacked creamer. There was a Starbucks, but I didn’t think they would like me to take creamer upstairs. The room was big and clean, the bed was comfortable. The space was well appointed except for the lack of a microwave. The toilet flushed itself several times an hour, but I mostly slept through it. Overall, I was pleased. I will look for Sonesta in my future travels.
Comment from Hotel Management
Mar. 17, 2024 by Director of Rooms Operations, Hotel Management
Dear Christina, Thank you for choosing to stay with us at Sonesta Nashville Airport. We are glad to know you overall had a pleasant stay and that our spacious, clean accommodations enhanced your time with us. We also appreciate you mentioning how our location was perfect for your plans. That said, we regret not meeting all of your expectations and the disappointment this caused. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again.Nelson Director of Rooms Operations
by A traveller
Posted Mar. 16, 2024 on Hotels
Comment from Hotel Management
Mar. 17, 2024 by Nm, Hotel Management
Thank you for your review
by A traveller
Posted Mar. 15, 2024 on Hotels
Comment from Hotel Management
Mar. 16, 2024 by Director of Rooms Operations , Hotel Management
Dear Khalilah, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled you enjoyed our Southern hospitality. It would be our pleasure to have you stay with us again on your next trip to Music City.Nelson Director of Rooms Operations
by A traveller
Posted Mar. 15, 2024 on Expedia
This property is close to everything but hassle free.
Comment from Hotel Management
Mar. 16, 2024 by Director of Rooms Operations , Hotel Management
Dear Bridgett, Thank you for the wonderful review of your recent stay at the Sonesta Nashville Airport. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the Country Music Capital of the World!Nelson Director of Rooms Operations
by A traveller
Posted Mar. 13, 2024 on Expedia
Comment from Hotel Management
Mar. 15, 2024 by Director of Rooms Operations, Hotel Management
Dear Sarah, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sonesta Nashville Airport. We look forward to your return and wish you all the best with your future travels.Nelson, Director of Rooms Operations
