Note fondée sur 1 147 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 10 juin 2024
Commentaires de Gestion de l’hôtel
11 juin 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Marlana, We appreciate you taking the time to leave your generous rating regarding your recent visit to Sonesta Nashville Airport. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. NelsonDirector of Rooms Operations
5 sur 5
par un voyageur

Publié le 25 mai 2024
Commentaires de Gestion de l’hôtel
15 juin 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Randall, Thank you for your terrific rating of Sonesta Nashville Airport. We are pleased your experience with us was an excellent one, and we look forward to welcoming you back soon. Nelson,Director of Rooms Operations
5 sur 5
par un voyageur

Publié le 10 mai 2024
Restaurant in site was wonderful. Starbucks is a plus. Hotel was very nice and clean!
Commentaires de Gestion de l’hôtel
11 mai 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Tonya, Thank you for choosing to stay with us at Sonesta Nashville Airport and sharing your wonderful feedback. We are delighted to know that our delicious onsite restaurant and clean property made your stay a memorable experience. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Nelson Director of Rooms Operations
5 sur 5
par un voyageur

Publié le 23 mars 2024
Commentaires de Gestion de l’hôtel
12 avr. 2024 par NM, Gestion de l’hôtel
Thank you for the rating
4 sur 5
par un voyageur

Overall-Good!

Publié le 16 mars 2024 sur Hotels
I’ve never stayed with Sonesta before do here is my first impression. The location was great for my needs. I wish they would have complimentary coffee in the lobby, with coffee condiments as my room pod coffee tray lacked creamer. There was a Starbucks, but I didn’t think they would like me to take creamer upstairs. The room was big and clean, the bed was comfortable. The space was well appointed except for the lack of a microwave. The toilet flushed itself several times an hour, but I mostly slept through it. Overall, I was pleased. I will look for Sonesta in my future travels.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Christina, Thank you for choosing to stay with us at Sonesta Nashville Airport. We are glad to know you overall had a pleasant stay and that our spacious, clean accommodations enhanced your time with us. We also appreciate you mentioning how our location was perfect for your plans. That said, we regret not meeting all of your expectations and the disappointment this caused. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again.Nelson Director of Rooms Operations
5 sur 5
par un voyageur

Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par Nm, Gestion de l’hôtel
Thank you for your review
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2024 par Director of Rooms Operations , Gestion de l’hôtel
Dear Khalilah, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled you enjoyed our Southern hospitality. It would be our pleasure to have you stay with us again on your next trip to Music City.Nelson Director of Rooms Operations
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
This property is close to everything but hassle free.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Director of Rooms Operations , Gestion de l’hôtel
Dear Bridgett, Thank you for the wonderful review of your recent stay at the Sonesta Nashville Airport. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the Country Music Capital of the World!Nelson Director of Rooms Operations
5 sur 5
par un voyageur

Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 mars 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Sarah, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sonesta Nashville Airport. We look forward to your return and wish you all the best with your future travels.Nelson, Director of Rooms Operations
4 sur 5
par un voyageur de Frisco

Publié le 11 mars 2024 sur Expedia
The lobby was nice and it had nice amenities like restaurants and Starbucks.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Albertina, Thank you for the great review. We are delighted you had a fantastic stay at Sonesta Nashville Airport, and we are especially pleased to read your wonderful feedback about our inviting lobby, on-site Starbucks, and The Nashville Tap House. We truly appreciate your compliments and hope you will stay with us again soon. Nelson Director of Rooms Operations