Ratings based on 646 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Big Rapids
Posted Mar. 4, 2024 on Expedia
Legends is about 1 mile from town and a shopping center across the street. It's like Cheers where they remember you. It is a modest resort but everything is clean and everyone is friendly. We have been coming for more than 10 years and are already booked for next year. It's a hidden gem. We also recognize fellow guests from year to year. It is safe and we've never felt threatened as long as you're smart about what you do. Don't go down dark alleys at night looking for trouble, just like when you are back home. There is a free shuttle to the sister hotel on the cliffs and it's a different vibe but I would recommend visiting there too. We love the beach so that's where we hang out. Lots of good local restaurants near by or eat at the resort. Small buffet but you can always find something to eat since there is a menu too. It's our home away from home.
Comment from Hotel Management
Mar. 9, 2024 by Team Legends, Hotel Management
Thank you Tim, it was our pleasure to welcome you back once again to your home away from home, where everyone knows your name. LOL Thanks for all your helpful tips for other guests thinking of coming for a visit. You are a great ambassador and one of our favorite returning customers. Looking forward to seeing you next year. One love from Team Legends!
by A traveller
Posted Feb. 29, 2024 on Expedia
This hotel is in need of a major restoration. Rooms are musty and the decor is from the 80’s . The rooms are clean, interms of sheets , no dust but the furniture and bedding is archaic which just made the room feel dirty . Location is great as you are on the 7 mile beach stretch and the pool across the street is pleasant.
Comment from Hotel Management
Mar. 2, 2024 by Team Legends, Hotel Management
We appreciate the time you took to share your feedback about your experience and have passed along your concerns to the relevant team. On a happier note, we are glad that you enjoyed the convenient location on the 7 mile beach within walking distance to shopping, entertainment, and water sports, and found the rooms to be clean and comfortable. Thanks again for your visit, hope to see you again.
by A traveller
Posted Feb. 27, 2024 on Expedia
We loved legends. Its is clean and on 7 mile beach. The staff is great.
Jennifer, Miss Jean, Melissa, Marie, Cullen and cant forget the transportation driver Norman
Comment from Hotel Management
Feb. 29, 2024 by Team Legends, Hotel Management
It was a great pleasure to receive your glowing review. Thank you so much for choosing Legends as your vacation spot. The entire staff especially those you mention by name are delighted to know you enjoyed your stay. Hope to welcome you back again!
by A traveller
Posted Feb. 25, 2024 on Expedia
I love the staff!
Comment from Hotel Management
Feb. 26, 2024 by Team Legends, Hotel Management
Thanks for your visit and the fantastic rating. The staff will be so happy to know they made you feel welcome and comfortable. One love always!
by A traveller
Posted Feb. 21, 2024 on Expedia
The service
Comment from Hotel Management
Feb. 22, 2024 by Team Legends, Hotel Management
Thank you for taking the time to rate your recent stay with us. We value your feedback and would like to understand more about your experience so we can continue to improve. Please feel free to share any specific feedback or concerns you may have. We strive to provide a memorable experience for all of our guests, and we hope to have the opportunity to serve you again in the future.
by A traveller from Waterloo
Posted Feb. 18, 2024 on Expedia
I stayed at this resort in 2013 and was surprised to see nothing has changed. Room was extremely old and outdated. We had the beachfront room, and was unable to see out the windows (on arrival) due to sea spray, the fridge was covered with old food and finger smears all over the outside. Seemed to be no surface cleaning or disinfected in the whole room, could use some deep cleaning. Staff seems to be unhappy, unfriendly, and uncaring. Food was a hit or miss. Best Alfredo, worst pizza. Food and drinks expensive. For $300 a night I expected way better. Will not stay there again.
Comment from Hotel Management
Feb. 19, 2024 by Team Legends, Hotel Management
Thank you for taking the time to let us know your impressions. We sincerely regret to hear that you did not have a positive experience but at the same time, we appreciate your concerns as they help us to improve. Negril experienced stormy weather prior to your visit which challenged the team with lots of clean-up to do. We hope you will have the confidence to give us another try. If you do, please reach out in advance so we can plan something special for you. Thanks again!
by A traveller
Posted Feb. 17, 2024 on Expedia
Needs some upgrading
Comment from Hotel Management
Feb. 19, 2024 by Team Legends, Hotel Management
Thank you for your 4 out of 5 review! We are happy to know we merit this high rating and have noted your suggestion. It was our pleasure to welcome you and we hope you will visit us again.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 18, 2024 by Team Legends, Hotel Management
Thank you so much for taking the time to rate your recent stay with us a perfect 10! Your feedback means a lot to us. We're thrilled to hear that you enjoyed your time at our hotel, and we're glad that our services met your expectations. We look forward to welcoming you back to Legends in the future.
by A traveller
Posted Feb. 16, 2024 on Expedia
Staff go above and beyond to accommodate your needs.
The rooms need some upgrading. Overall the stay was great.
Comment from Hotel Management
Feb. 17, 2024 by Team Legends, Hotel Management
Thank you very much for taking the time to share your positive feedback. We are delighted you had an enjoyable stay at Legends and the staff greatly appreciates knowing that they made you feel welcome. Hope to see you again!
by A traveller
Posted Feb. 2, 2024
Comment from Hotel Management
Feb. 3, 2024 by Team Legends, Hotel Management
Thank you for your 4 star rating! It was our pleasure to welcome you as our guest. We appreciate that you chose Legends for your visit to Negril. Hope to see you again.
