Note fondée sur 429 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2019 par krissy, Gestion de l’hôtel
Thank you for the feedback it is greatly appreciated.
Warm Regards,
Kristine Caravella
Manager
par un voyageur
Publié le 15 juin 2024
Staff was very friendly and helpful. Breakfast was good. If the need arises I would stay here again.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Tiffany S., Gestion de l’hôtel
John,Thank you kindly for your feedback. We are so pleased to know that our staff treated you kindly, and that you enjoyed our breakfast offerings. We hope to see you again soon!
par un voyageur
Publié le 22 mai 2024
This property was sooo out dated.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Tiffany S., Gestion de l’hôtel
Sandra,On behalf of our entire team, I sincerely apologize that we were unable to exceed your expectations. I assure you that property improvement plans are in the works, and awaiting approval to get started. We hope you may consider returning to see that appropriate changes are being made.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Comfortable, clean room, friendly staff.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Tiffany S., Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback. Your satisfaction is important to us, and we are so pleased to know that you enjoyed Quality time with us! We look forward to seeing you again soon!
par un voyageur
Publié le 5 mars 2024 sur Expedia
The hotel was very clean.
Commentaires de Gestion de l’hôtel
5 mars 2024 par kc, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 2 mars 2024 sur Expedia
Nothing in particular.
Commentaires de Gestion de l’hôtel
2 mars 2024 par kc, Gestion de l’hôtel
Thank You
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The property was smaller, but clean and the staff was very friendly and helpful even with a very late arrival.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Tiffany S., Gestion de l’hôtel
Leslie, Thank you for taking the time to provide us with feedback. Your kind words encourage our team to work even harder to ensure we provide the best guest experience in New Castle. We hope to serve you again soon!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Very outdated-no upkeep- shower head sprayed all over the bathroom while showering- no elevator
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Tiffany S., Gestion de l’hôtel
Thank you for taking the time to provide us with feedback. I assure you that our staff would have been more than happy to remedy this situation on property, please always let someone on staff know if there are issues associated with your stay. We are also more than happy to accommodate 1st floor requests on a first-come, first-serve basis.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Needs an update
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Tiffany S., Gestion de l’hôtel
Thank you for taking the time to provide us with feedback. Your satisfaction is important to us, and I assure you that we utilize every comment to create an enjoyable experience for all of our guests. We are looking to renovate the property soon!
par un voyageur
Publié le 24 févr. 2024 sur Expedia
The property had no hot breakfast when we stayed. Because they were “slow”. Other than that it was alright
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Tiffany S., Gestion de l’hôtel
Thank you for taking the time to provide us with feedback. While we understand your concern about breakfast, we assure you that we are within the guidelines set forth for Quality Inn brand per Choice Hotels. I hope that our breakfast does not deter you from returning.
