Ratings based on 385 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 6, 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Mercedes for leaving our team a 10 out of 10 rating! It is much appreciated. We look forward to having you visit us again
5 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
The people at the front desk were very friendly and helpful. The folks serving breakfast were cheerful and friendly. The breakfast was very good with several options and the coffee was good as well.
Comment from Hotel Management
Feb. 23, 2024 by Holiday Inn Express, Gibson, Hotel Management
We appreciate you choosing to stay with us Mike, and leaving us a 5 out 5 rating and review! Our front desk & breakfast staff also thanks you for recognizing them. Thank you also for mentioning our full hot breakfast and that it was to your liking! We hope to see you again in the near future.
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
Clean comfortable hotel. The area is eight off interstate so i didnt expect much in regard to the area. (Hotel is at the back of a truck stop )
Comment from Hotel Management
Feb. 23, 2024 by Holiday Inn Express, Gibson, Hotel Management
Donald, Our team truly appreciates you leaving us a 5 out of 5 rating! We are honored to see that you left a review, saying it was a clean and comfortable stay. We look forward to seeing you again!!
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Russell for leaving us a 5 out of 5 rating!! We truly appreciate you staying with us and letting us know you enjoyed your time away!
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Marvelous staff!
Comment from Hotel Management
Feb. 19, 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Nicolas for letting us know you had great stay and mentioning that we have a marvelous staff!! We look forward to having you stay with us again!
5 out of 5
by A traveller

Front Desk- Tina

Posted Feb. 18, 2024 on Hotels
Tina at the front desk was very professional and knowledgeable. She has great customer service and is very helpful.
Comment from Hotel Management
Feb. 19, 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you for letting us know how helpful & professional Tina was!! We appreciate you mentioning her in your review and leaving us a 10 out 10 rating and review! Looking forward to welcoming you back!!
4 out of 5
by A traveller

Posted Feb. 16, 2024 on Hotels
Loved breakfast. Room was excellant. The pool....freezing. I would of given 5 stars if the pool water was warmer
Comment from Hotel Management
Feb. 17, 2024 by Holiday Inn Express, Gibson, Hotel Management
I am so sorry to hear that the pool was freezing, as we keep it above 84 degrees! I just checked it again and it is still set above that as we speak. I am so glad you loved the room and breakfast. When you come back please have front desk check the pool temperature before you go in! Thank you for staying with us and look forward to welcoming you back!!
5 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
We have been going here for years now. Great place!!
Comment from Hotel Management
Feb. 5, 2024 by Holiday Inn Express, Gibson, Hotel Management
We are honored to have you return and keep coming back year after year. Thank you also for leaving us a 5 out 5 rating! Our staff truly appreciates your business and letting us know you enjoyed your stay with us.Looking forward to having you visit us again
5 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
Comment from Hotel Management
Feb. 5, 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you so much for leaving us a 5 out 5 rating! Our staff truly appreciates your business and letting us know you enjoyed your stay with us.
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Most comfortable bed I've ever slept in. Very clean accommodations. Great fitness room.
Comment from Hotel Management
Jan. 23, 2024 by Connie Reinhart- General Manager, Hotel Management
JANET, Thank you so much for the 5 out 5 rating and review! Our staff truly appreciates you choosing to stay with us and mentioning that your room was very clean and was the most comfortable bed you have ever slept in!! It is wonderful to see you enjoyed the fitness center also!We look forward to welcoming you back!!