Note fondée sur 620 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Very nice good location.
par un voyageur de Montreal
Publié le 2 févr. 2020 sur Expedia
Quartier tranquille mais facilité d’accès au quartier français avec le street car qui passe devant
par un voyageur
Staff rude and disorganized
Publié le 23 août 2017 sur ExpediaCheck-in time took more than 20 minutes despite the booking being non-refundable and the card already charged. She kept staring at the screen saying she had to find us a room... what?
Beware it's a time share trap
THEY COULDN'T FIND OUR CAR KEYS!!!!
parking is a hefty $24 per night but we opted for the convenience anyway. The next morning we asked to go to the car to retrieve a forgotten item. It took a frustrating 30minutes for them to locate the keys despite providing room number and valet voucher. They lied multiple times during the process and one staff member even began acting aggressively towards me. Here are some of the excuses they offered
1) are you absolutely SURE you're room is xx?? 3times this dumb question even after they verified using the computer
2) just wait for the security guard to arrive. Truth: security guard had already arrived and asked for the keys, they couldn't locate them
3) sir we found your keys, the car is out front now
TRUTH: went outside and the car wasn't there, thought I had completely lost my mind, asked the concierge if he sees a Chrysler 300, not there, phew
Staff: "Sir, you're being unreasonable, you have to understand it's really busy at 10am bc people are checking out"
Me: I asked for the keys at 11am and no one was here, it's now 11:20 and there's still no one here, what are you talking about?
started showing random sets of keys saying, "are these yours". YIKES
Worst staff I've ever seen!
par Danielle Aubin de Montréal
Publié le 13 oct. 2013 sur Hotels
Nous sommes très satisfaits. Belle terrasse au 1er étage.Très bien situé avec le tramway qui passe devant l'hôtel. Très beau séjour.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
par un voyageur
Publié le 19 juill. 2024 sur Hotels
We had a great stay at the Avenue. The Wyndham offerings afforded us free parking which was great. We love staying at a Wyndham property.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
It was great! My only dislike was not knowing about the valet parking and the $250 security deposit
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Room was very clean and comfortable. I traveled alone but had a room for 4 people. Unfortunately there was a large table with bench that blocked access to my window. Otherwise everyone was awesome. Location was perfect!
par un voyageur
Publié le 7 juill. 2024 sur Hotels
par un voyageur
Publié le 28 juin 2024 sur Expedia
Great accomodations and very friendly staff. Streetcar was very convenient for getting to the French Quarter and delicious food options.