Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2023 par csa, Gestion de l’hôtel
Thanks for staying with us. We look forward to you staying with us again
par un voyageur de VIRGINIA BEACH
Publié le 19 avr. 2024
As it's said - a lot is about the "location." This hotel has the perfect location: close to French Quarters, Canal St., Casino, Mother's Restaurant, and other attractions. It is a safe property, with an Amazing staff: the Check in Agents were friendly, professional, and ensuring all my needs were being met. James was an amazing server and provided needed information I inquired about. This was my 3rd stay here - and when I return again - it will be my 4th stay.
Commentaires de Gestion de l’hôtel
19 avr. 2024 par csa, Gestion de l’hôtel
We are delighted that you enjoyed your stay. We appreciate the positive feedback
par un voyageur de Fowlerville
Publié le 13 févr. 2024 sur Expedia
Every road to get to this hotel was blocked off because mardi gras was going on. The hotel did not even let you know of this!!!! spent 4 hours in bumper to bumper traffic trying to get to them and it wasn't possible and to top that off they wouldn't waive the fees for nights reserved knowing you couldn't get to them. Horrible!
Commentaires de Gestion de l’hôtel
14 févr. 2024 par csa, Gestion de l’hôtel
Thanks for staying with us !
par un voyageur de Sunnyvale
Publié le 13 févr. 2024 sur Expedia
We stayed for a conference that was being held just a block away. The front desk staff was polite and courteous as this was our first time to NOLA. They suggested a couple places to get some local food. The lobby was clean and festive for Mardi Gras. We didn’t know what to expect for our room but we ended up on the top floor facing the city! It was a great panoramic view, clean and spacious room. Since we were there during Mardi Gras, we learned that a few parades ended their route on Tchoupitoulas St. just outside the hotel! As exciting as this was, it meant going to bed late because the parades ended close to midnight. And even on the top floor, we definitely heard all the music. But we knew what we were getting into so there will not be any demerits here. We walked everywhere we needed to get to: Jackson Square/Cafe Du Monde and other French Quarter eateries and sights. We even were only about 20 minutes walking distance to our ghost tour pick-up/drop-off location. On our checkout day, they even called a cab for us to get back to the airport. Definitely recommend this hotel.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Gina, Gestion de l’hôtel
Good Morning Duane !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Door to refrigerator was broken, also handle to shower in bathroom was broken as well.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par csa, Gestion de l’hôtel
We do apologize for the inconvenience. We will address any issues that occurred. Thanks for the feedback
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2024 par csa, Gestion de l’hôtel
Thanks for the feedback. We do apologize for any inconvenience, that occurred.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
they charged my card twice. Once when I arrived and then charged me again when i left.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Stanley, Gestion de l’hôtel
Thank you for allowing us to host you. Please accept our warmest apologizes for your inconveniences.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
had an issue but the manager fixed it and made i right
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Gina, Gestion de l’hôtel
Hi David ,We are glad that the Manager was able to rectify your concerns.Thank you for your Feedback...
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Gina, Gestion de l’hôtel
Thanks for you wonderful feedback. We are delighted that, you enjoyed your stay. We look forward to you staying with again !!
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par csa, Gestion de l’hôtel
We are delighted that, you enjoyed our stay with us. We look forward to you staying with us again !
