Ratings based on 904 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
Love it here! Always stay when I visit my niece at SUNY New Paltz!
Comment from Hotel Management
Mar. 5, 2024 by Customer Care Team, Hotel Management
Dear Danielle, It is truly rewarding to receive appreciation from our guests, and we are delighted to hear that you love your time at Hampton Inn by Hilton New Paltz - thank you so much for your lovely comments and continued patronage! We are dedicated to providing memorable experiences for our guests, and your satisfaction lets us know we are on the right track. We are grateful to have you as a valued customer and hope to welcome you back many more times in the future. Thank you for choosing us. We wish you safe travels and eagerly anticipate your return for another 5-star experience!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
by A traveller
Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Customer Care Team, Hotel Management
Thank you for your recent stay and for awarding us a perfect rating, Alicia! It's great to be at the receiving end of a fabulous rating, and we hope you had an exceptional stay at Hampton Inn by Hilton New Paltz. Your complete satisfaction is our biggest compliment, and we hope to exceed your expectations each time you choose us. Safe travels, and see you again soon!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
by A traveller from Pittsburgh
Posted Mar. 1, 2024 on Expedia
Very nice staff and super clean
Comment from Hotel Management
Mar. 5, 2024 by Customer Care Team, Hotel Management
Dear Michael, Thank you for taking the time to share your 5-star experience at Hampton Inn by Hilton New Paltz with us and others. It is always a pleasure to receive positive feedback from our guests, and your endorsement of our staff and high cleanliness standards is gratifying! We'll make sure we pass your kind words along to our team, who work diligently to uphold our hotel's high service standards. Your satisfaction matters to us, and we'll continue striving to exceed your expectations each time you choose us. Thank you for staying at our New Paltz hotel on this journey. Safe travels!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
by A traveller
Posted Feb. 25, 2024 on Expedia
Very clean. Staff helpful. Good place to bring kids.
Comment from Hotel Management
Feb. 27, 2024 by Customer Care Team, Hotel Management
Thank you so much for the 5-star review, Sarah! It's very rewarding to hear your perspective on our hotel, and we are happy to know that you appreciated our clean and family-friendly accommodations and helpful staff. We hope you and the little ones enjoyed your time with us. It was a pleasure to host you, and we look forward to welcoming you back soon. Thank you for choosing Hampton Inn by Hilton New Paltz. Safe travels!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Feb. 22, 2024 on Expedia
Super friendly staff.
Spotless rooms and facilities.
Great breakfast.
Coffee and tea available 24 hrs. Fresh cookies after 3 pm.
Close to nature, dining, and history.
Comment from Hotel Management
Feb. 23, 2024 by Customer Care Team, Hotel Management
Dear Rafal, It is always a pleasure to receive positive feedback from our guests, and we are delighted to read about your great experience at Hampton Inn by Hilton New Paltz - thanks so much for sharing your thoughts with us and others! Providing our guests with clean, comfortable, and friendly accommodations and convenient amenities is our top priority, and we are so glad we hit the mark for you with our friendly staff, pristine rooms and facilities, convenient location, and enjoyable breakfast and tea/coffee facilities. We are also pleased to learn you appreciated the fresh cookies served in the afternoon. Your satisfaction is our top priority, and we'll continue working hard to make every interaction with us memorable and remarkable. Thank you for staying with us on this journey. We hope to see you again soon!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Customer Care Team, Hotel Management
Dear guest, Thank you for taking the time to review your recent stay at Hampton Inn by Hilton New Paltz. We appreciate your feedback and are pleased to learn you had a positive overall experience at our hotel. We hope your stay was comfortable and you had easy access to everything you needed. If there's anything specific you'd like to see more of, please don't hesitate to let us know. Your insights are invaluable in helping us enhance our product/service. We look forward to seeing you again soon and hope to exceed your expectations on a future visit. Thank you for choosing us. Safe travels!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
by A traveller from NESCONSET
Posted Feb. 18, 2024 on Expedia
Room was very clean. Plenty of dinning sources
Comment from Hotel Management
Feb. 20, 2024 by Customer Care Team, Hotel Management
Thank you so much for the 5-star review, John! We are pleased to hear that you appreciated the clean room and our hotel's proximity to local quick bites, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing Hampton Inn by Hilton New Paltz. Safe travels!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Customer Care Team, Hotel Management
Dear Michael, Thank you for the wonderful rating. It's great to be at the receiving end of a perfect score, and we hope you had an exceptional stay with us. We appreciate you choosing Hampton Inn by Hilton New Paltz for your accommodation on this journey and look forward to being your preferred choice here in the future. Safe travels!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
by A traveller
Posted Feb. 15, 2024 on Expedia
Very close to New Paltz college I came to see my grandson
Comment from Hotel Management
Feb. 16, 2024 by Customer Care Team, Hotel Management
Dear Richard, Thank you for making Hampton Inn by Hilton New Paltz your hotel of choice on this journey. We are glad that our location complemented your travel plans, and we are happy to know you had a 5-star experience with us. It was a pleasure to host you, and we look forward to being your preferred choice for your accommodation in the future. Enjoy your travels, and see you again soon!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
