Ratings based on 979 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 11, 2020 on Expedia
Lovely hotel despite the price which makes it difficult to pick this hotel over other more economical choices
by A traveller
Posted Mar. 10, 2020 on Expedia
Beautiful property and nice staff. Great location
by A traveller
Posted Mar. 7, 2020 on Hotels
Comment from Hotel Management
Mar. 9, 2020 by Fady, Hotel Management
Thank you for rating your experience. We look forward to hosting you again in the future.
Best regards,
Fady
by A traveller
Posted Mar. 2, 2020 on Expedia
Sexy spot. Great bar. Amazing restaurant. Cool vibe. And not insanely priced. Also in the heart of the city.
Comment from Hotel Management
Mar. 3, 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay. We look forward to hosting you again soon!
Best regards,
Fady
by A traveller
Posted Feb. 29, 2020 on Expedia
Comment from Hotel Management
Mar. 2, 2020 by Fady, Hotel Management
Thank you for rating your experience... We look forward to hosting you again in the future!
Best regards,
Fady
by A traveller from Canada
Posted Feb. 25, 2020 on Expedia
They no longer use le labo candles and the distinct “Gramercy smell” is gone.
Now it seems like just an older hotel.
Also, the peloton cycle could not connect to the internet so could not be used one of the days I was there.
Comment from Hotel Management
Feb. 26, 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay and we hope to get the opportunity to host you again.
by A traveller
Posted Feb. 24, 2020 on Expedia
Location was great also restaurants in the area were very good but staff at hotel were the best we will be back soon.
Comment from Hotel Management
Feb. 26, 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay and we hope to get the opportunity to host you again very soon.
by A traveller from Philadelphia
Posted Feb. 21, 2020 on Expedia
Disappointed that as a guest you didn’t have any privileges to the bar on-site. It was a $1000 table min to enter
Comment from Hotel Management
Feb. 26, 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay. Next time we will ensure to get you on the list in advance for the Rose Bar
by A traveller
Posted Feb. 20, 2020 on Expedia
Comment from Hotel Management
Feb. 26, 2020 by Fady, Hotel Management
Thank you for rating you experience! We look forward to hosting you again soon!
Best regards,
Fady
by A traveller from Beijing, China
Posted Feb. 19, 2020 on Expedia
Check in and taking a lift up were all like in a cave, very dark. Well, those are the uniqueness, which I do not like. Room service (breakfast) were late, need to call and urge them to provide food. Other than these, just a normal hotel.
Comment from Hotel Management
Feb. 26, 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay and we hope to get the opportunity to host you again.
